The Trajectory Touchpoint Technique and the Patient Experience

A series of free online workshops

Since 2015 we have been working with a number of hospices and other providers examining patient and carer experiences, scoping end-of-life care, reviewing a new Hospice@Home service and talking to non-users.

We have applied a specifically designed Trajectory Touchpoint Technique to conduct in-depth interviews with over 200 service users (inpatients, day patients, outpatients, families, friends, carers and the bereaved). We have interviewed other stakeholders too including General Practitioners, District/Community Nurses, Hospital Consultants and Care Home Managers. This has resulted in over 2 million words of qualitative primary data so far.

In 2018, the research informed an All Party Parliamentary Group (APPG) into End of Life Care. In 2019 Hospice UK shared the TTT with the wider hospice community at their national conference in Liverpool

We are running a free webinar series so share information about the project. Interested in joining us? Hope so!

 

Programme

Topic

 Host

 Date and Time

Platform

Introducing the TTT: Project and Tool

Lynn/Pippa/Ammo

Wed 11th November

12-1pm

Zoom

Key learnings from the TTT project

Pippa/Lynn/Ammo

Wed 9th December

12-1pm

Zoom

Key learnings linked to respite care and leisure

Pippa/Ammo/Lynn

Wed 13th January

12-1pm

 Zoom

Working with underserved communities

Ammo/Pippa/Lynn

Wed 10th  February

12-1pm

 Zoom

Ecosystems

Lynn/Pippa/Ammo

Wed 10th March

12-1pm

 Zoom

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