Website Terms and Conditions of Use

  1. Disclaimer
  2. Copyright
  3. Personal privacy
  4. Security
  5. Requests for access
  6. Contacts and Feedback

Please  read these Conditions of Use carefully. They apply to the website you were using which linked to these Conditions of Use (the “Site”).  They govern your use of the Site and of all other University of Liverpool websites.

Access to and use of the Site is provided by The University of Liverpool on the following terms. By using the Site you are acknowledging that you have read and accepted these Conditions of Use and Privacy Policy.

We may change these Conditions of Use from time to time by updating this page. You should review this page regularly. Your continued use of the Site after changes have been made will be taken to indicate that you have read and accepted those changes. You should not use the Site if you are not happy with any changes to these Conditions of Use.

You  agree to use the Site only in accordance with these Terms and Conditions of Use for lawful purposes, and in a way that does not infringe the rights of, restrict or inhibit anyone else’s use and enjoyment of the Site. 

Prohibited behaviour includes (this list is not exhaustive) harassing or causing distress or inconvenience to any person, transmitting obscene or offensive content or disrupting the normal flow of dialogue within the Site and impersonating another person.


1. Disclaimer   

Every effort is made to ensure the accuracy and currency of the information contained in pages of the University of Liverpool Site and all subdomains thereof.  However, contents are subject to change from time to time and the University can accept no liability for the accuracy of all the information presented at any given time.  

The University reserves the right to make changes without notice.  Some links may lead to information maintained by third parties and the University accepts no responsibility for the accuracy or any other aspect of information obtained through such links.  Every effort is made to ensure downloadable content is free from viruses.  The University can accept no liability for damages resulting from virus infection.

1.1. Study Programmes and Research Opportunities

Information on the University Site relating to taught study programmes and research opportunities is provided as advance publicity and for guidance purposes only.  It does not constitute a contract.  

Every possible effort is made to ensure that information on study and research opportunities is accurate and current.  However, this information is subject to change without notice both before and after a candidate's admission.  Candidates are, therefore, advised to contact the relevant department before applying in order to confirm all details of what is currently available.

2. Copyright   

All aspects of the University of Liverpool Site - design, text, graphics, applications, software, underlying source code and all other aspects - are copyright The University of Liverpool and its affiliates or content and technology providers.

In accessing the University web pages, you agree that any downloading of content is for personal, non-commercial reference only.  No part of this Site may be reproduced or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without prior permission of the University.

For rights clearance please contact us.

2.1. Trademarks and Logos

The University has registered as trademarks the words:

University of Liverpool, The University of Liverpool and Liverpool University.

The University logo is registered with the College of Arms.

The University trademarks and logo may only be used in applications approved by the University, e.g. in official documents.  They may not be used in any other context without the express consent of the University.  Requests to use the University logo should be made by contacting us.

3. Personal Privacy   

The University of Liverpool recognises the importance of personal privacy. This document explains how we collect and treat personal information on the Web.

University of Liverpool Online Programmes
The University of Liverpool works in partnership with its e-learning partner, Laureate Online Education BV (“Laureate”) in the promotion and delivery of a range of 100% online degrees.  View the Laureate Privacy Policy (pdf) for the University of Liverpool Online Programmes.

University of Liverpool support for international students
The University of Liverpool works in partnership with Kaplan International Higher Education (“KIHE”). KIHE is authorised to publish content on the http://international.liv.ac.uk subdomain and its Personal Education Planners to contact enquirers from this site to assist them with their application to study at The University of Liverpool. 

3.1. What information is collected, and how is it used?

The University web servers automatically collect standard, anonymous information, like the IP address of your computer, the browser software used, the operating system, access times, pages visited.  This information is used in an anonymous form to monitor usage and to assess the effectiveness of the University Site.

In some sections of the University Site anonymous data such as browser type or IP address may be used to customise web page content.  This information is used in an anonymous form to ensure appropriate and effective delivery of content.

If you provide your email address by using subscription facilities or sending feedback, enquiries or requests by email, the personal information you provide (including your email address) will be used only to respond to your message or deliver the requested service.

On occasion you may be asked to provide some limited personal information (such as name, postal address, email address), when requesting publications, information or services via the University Site.  

When providing this information, you may also be asked whether you wish to receive any further communication from the University of Liverpool thought relevant to you.  

Any personal information you provide will be held in accordance with the provisions of the Data Protection Act 1998 and used only for the reason specified at the point of collection.  We will not sell, licence or trade your personal details to any third party.

Personal information provided by you and any other information relating to you, held by the University of Liverpool or KIHE, may be exchanged between the two organisations for the purpose of considering the application, used for the University's own management purposes, or occasionally shared with other organisations in line with legal compliance, for example, in the prevention of crime. 

3.2. Cookies

In common with many other websites, we, or our suppliers/partners, may use standard technology called 'cookies' on this Site. Cookies are small files that are passed to your computer by the web server via your browser.   Most standard web browsers may be configured to refuse cookies.  

Cookies are used to collect information to help us record how you navigate this Site and may be used to deliver services you have requested or to occasionally prepare customised pages.

University of Liverpool website sets cookies including, but not limited to, the following.

Google Analytics

We use Google Analytics to help analyse use of our website. This analytical tool uses cookies to collect standard internet log information and visitor behaviour information in an anonymous form.

The information generated by the cookie about your use of the Site (including your IP address) is transmitted to Google. This information is used to compile statistical reports on Site activity for the University in order to evaluate visitors' use of the Site. 

We do this to find out things such as the number of visitors to the various parts of the Site in order to increase its efficiency. We collect this information in a way which does not identify anyone and we do not make any attempt to find out the identities of those visiting our Site. To opt out of Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout

Cookie Names

  • _utma
  • _utmb
  • _utmc

Crazy Egg

Occasionally the University of Liverpool uses Crazy Egg to help us understand what links our visitors are clicking on. This helps us to increase our Site efficiency. No personal information is stored within the cookie. For Crazy Egg's complete Privacy Policy please visit http://www.crazyegg.com/privacy.

Cookie Names

  • is_returning

IPerceptions

Occasionally we use software from IPerceptions in order to survey use on our Site. IPerceptions requires that your browser be set to accept cookies only to ensure that you are not solicited to reply to the questionnaire more than once while the current study is running.

For IPerceptions' Privacy Policy please visit http://www.iperceptions.com/privacypolicy/

Cookie Names

  • IPExxxx (where xxxx is a number identifying the survey)

Hobsons

The University of Liverpool has a relationship with Hobsons Plc (Hobsons) and the web pages at liv.hobsons.co.uk are hosted by Hobsons as part of this relationship. A list of the Cookies used by Hobsons for the processing of information on these pages can be found at http://www.hobsons.com/europe/cookies.php.

Transversal

The University of Liverpool has a relationship with Transversal who provide the web pages at http://ask.liv.ac.uk.

Cookie Names

  • metafaqSessionID
  • identitytoken
  • show-contact

More information on cookies, including how to control and delete them, can be obtained from http://www.allaboutcookies.org. Please be aware that restricting cookies may impact on the functionality of our Site.

DoubleClick Floodlight

We use DoubleClick Floodlight technology on some of our pages.

The technology helps us to evaluate the success of our advertising campaigns on domains external to liv.ac.uk by recording every time a user returns to the given page. No personally identifying information is ever collected.

For more information about how to opt out of these cookies please visit https://www.google.com/ads/preferences.

For more information about DoubleClick Floodlight visit https://support.google.com/dfa/partner/answer/186739?hl=en.

Cookie name

  • ad.doubleclick.net

YouTube

A cookie is only stored on your browser if you a play an embedded video on our website. Don’t click play on any of our videos if you don’t want to have a YouTube cookie set. YouTube is owned by Google and their privacy policy can be found here – http://www.google.com/intl/en/policies/privacy/

Cookie names 

  • __utma
  • __utmz

Facebook Conversion Tracking Cookies

We use a technology called Facebook Conversion Tracking. This allows us to track those visitors who have been referred through a Facebook page, application or advertisement and then contacted us through this website within a 30 day period.

We will share information regarding your visit to our website with Facebook but this will not include any information specific to your application or other personal information. Facebook will use this information to monitor on our behalf the effectiveness of our advertising and applications.

The information we share with Facebook will only be used in accordance with Facebook’s data use policy www.facebook.com/about/privacy. Facebook Conversion Tracking may also enable us and our partners to serve ads on and off Facebook.

Data Extract

We use Data Extract to export tracking information from the ExactTarget database. This enables us to evaluate and compare the performance of email campaigns.

http://help.exacttarget.com/en/documentation/exacttarget/tracking/data_extract/

Adobe Marketing Cloud Analytics

Analytics uses cookies to differentiate requests from different browsers and to store helpful information that an application can use later. They may also be used to associate browsing information to customer records.

In particular, Analytics uses cookies to anonymously define new visitors, help analyze clickstream data, and track historical activity on the website, such as response to particular campaigns or the length of the sales cycle.

Cookie Names

  • Cookie Name: AMCV_[namespace]
  • Cookie Name: s_cc
  • Cookie Name: s_cc
  • Cookie Name: s_sq
  • Cookie Name: s_vi
  • Cookie Name: s_fid


4. Security

Appropriate security measures are in place to protect against loss, misuse or alteration of information collected from you, including measures to prevent, as far as possible, access to University databases by parties other than the University of Liverpool.

5. Requests for Access 

The gathering and processing of personal data is regulated by the Data Protection Act 1998.  Any requests by individuals for access to information held about them by the University should be made in writing to:  Data Protection Officer, the University of Liverpool, Liverpool L69 3BX.

6. Contacts and Feedback

Any comments or feedback regarding this statement should be emailed to webteam@liv.ac.uk or sent by post to:

Head of Digital Communications,
Corporate Communications,
University of Liverpool,
Foundation Building,
Liverpool,
L69 7ZX,
United Kingdom.