The Trajectory Touchpoint Technique and the Patient Experience
A series of free online workshops
Since 2015 we have been working with a number of hospices and other providers examining patient and carer experiences, scoping end-of-life care, reviewing a new Hospice@Home service and talking to non-users.
We have applied a specifically designed Trajectory Touchpoint Technique to conduct in-depth interviews with over 200 service users (inpatients, day patients, outpatients, families, friends, carers and the bereaved). We have interviewed other stakeholders too including General Practitioners, District/Community Nurses, Hospital Consultants and Care Home Managers. This has resulted in over 2 million words of qualitative primary data so far.
In 2018, the research informed an All Party Parliamentary Group (APPG) into End of Life Care. In 2019 Hospice UK shared the TTT with the wider hospice community at their national conference in Liverpool
We are running a free webinar series so share information about the project. Interested in joining us? Hope so!
Programme
|
Topic |
Host |
Date and Time |
Platform |
|
Introducing the TTT: Project and Tool |
Lynn/Pippa/Ammo |
Wed 11 November 12-1pm |
Zoom |
|
Key learnings from the TTT project |
Pippa/Lynn/Ammo |
Wed 9 December 12-1pm |
Zoom |
|
Key learnings linked to respite care and leisure |
Pippa/Ammo/Lynn |
Wed 13 January 12-1pm |
Zoom |
|
Working with underserved communities |
Ammo/Pippa/Lynn |
Wed 10 February 12-1pm |
Zoom |
|
Ecosystems |
Lynn/Pippa/Ammo |
Wed 10 March 12-1pm |
Zoom |