The National Student Survey (NSS) 2025 results are in and we are delighted with the fantastic feedback the Management School has received across our four subject group areas.
Commissioned annually by the Office for Students, the NSS invites final-year undergraduates to express their opinions about their experience during their time with us across seven key areas:
- Teaching on my course
- Learning opportunities
- Assessment and feedback
- Academic support
- Course organisation and management
- Learning resources
- Student voice.
Student feedback is collected from 24 questions related to these seven main themes, plus three additional ones which cover how well the students’ union represents their academic interests, communication of wellbeing services and freedom of expression.
The positive opinions shared by our Accounting, Business Studies, Economics and Marketing, undergrad students in 2025 consolidate the School’s upward trajectory across the sector and most notably within the prestigious Russell Group.
Accounting in first place for most areas within the Russell Group
Within the Russell Group, our Accounting degrees have reached the first position for 12 of 27 questions, and top marks for five of the seven survey themes.
Our Accounting and Finance BSc and its Year in Industry counterpart have received outstanding feedback for learning opportunities, assessment and feedback, academic support, learning resources and student voice, with the remaining two themes also reaching the top five.
Within the sector, this area has experienced a year-on-year improvement across all question themes (+2.4% average increase on 2024) and has significantly outperformed the sector average across all survey questions (+8.9% average variance).
Accounting results in detail:
- Top 5 in the sector for 4 survey questions
- Top 10 in the sector for 14 of the 27 survey questions
- Top 10 in the sector for 6 of the 7 themes
- First in the Russell Group for 12 of 27 survey questions
- Top 3 in the Russell Group for all themes
- First in the Russell Group for 5 of the 7 themes: learning opportunities, assessment and feedback, academic support, learning resources and student voice.
Business Studies excels in providing learning opportunities
Business Studies showed a steady year-on-year increase (+1.7% average variance from 2024) and outperformed the sector for five out of seven themes.
Looking closer at the Russell Group, our Business Management BA and International Management BA – plus their Year in Industry versions – reached the top five for all themes, with an outstanding first position for learning opportunities.
Business Studies results in detail:
- Top half of the sector for 15 of 27 survey questions
- Top half of the sector for 4 of 7 themes
- Top 10 in the Russell Group across all survey questions
- Top 5 in the Russell Group for 20 of 27 survey questions
- First in the Russell Group for survey question: “How well has your course developed your knowledge and skills that you think you will need for your future?”
- Top 5 in the Russell Group for all themes
- First in the Russell Group for theme: learning opportunities.
Economics maintains its strong position within the sector
Economics BSc, Business Economics BA and their Year in Industry associated courses hold a strong position within the sector and, in particular, versus 22 other Russell Group institutions.
Our Economics courses outperformed the sector in 25 out of 27 questions and across all seven themes, with an average positive variance of +3.4%.
We performed strongly against our Russell Group colleagues, reaching the top five for six out of seven themes, with an outstanding first position for organisation and management.
Looking at specific survey questions, within the Russell Group our students highlighted the programme’s positive role in developing key knowledge and skills needed for their future careers, clear marking criteria and speedy communication of course changes.
Economics results in detail:
- Top 20 in the sector for 8 survey questions
- Top 20 in 3 of the 7 themes
- 11th in the sector for survey questions: “How good are teaching staff at explaining things?” and “How well were any changes to teaching on your course communicated?”
- Top 10 in the Russell Group for 25 of 27 survey questions
- Top 5 in the Russell Group for 16 of 27 survey questions
- First in the Russell Group for survey questions: “How well has your course developed your knowledge and skills that you think you will need for your future?”, “How clear were the marking criteria used to assess your work?” and “How well were any changes to teaching on your course communicated?”
- First in the Russell Group for theme: organisation and management.
Marketing: continuous improvement across all themes
Marketing improved on 2024 results across all seven themes (+3.4% average improvement), outperforming the sector in all themes (+4.2% average variance).
Our Marketing BA and Marketing with a Year in Industry BA courses made it to the Russell Group top five for the majority of survey questions, reaching second place for the themes: teaching on my course, learning opportunities and learning resources.
Marketing students highlighted specific areas, including easy communication with teaching staff, IT supported learning and easy access to marketing resources.
Marketing results in detail:
- Top 10 in the sector for 10 survey questions
- Top 5 in the sector for 6 survey questions
- Third in the sector for survey questions: “How well organised is your course?” and “How easy is it to access subject specific resources (eg equipment, facilities, software) when you need them?”
- Top 5 in the Russell Group for 20 out of 27 survey questions
- First in the Russell Group for survey questions: “How easy was it to contact teaching staff when you needed to?”, “How well have the IT resources and facilities supported your learning?” and “How easy is it to access subject specific resources (eg equipment, facilities, software) when you need them?”
- Top 5 in the Russell Group for all themes
- Second in the Russell Group for themes: teaching on my course, learning opportunities and learning resources
University-wide success
This year’s results reflect the School’s continued commitment to enhancing our student experience and delivering high-quality education focused on their specific needs.
This effort adds to the University of Liverpool’s fantastic improvements across all areas for 2025, outperforming both the Russell Group and the wider higher education sector across the survey advancing to 17th this year, with a notable sixth place sector ranking for learning resources.