We want you to have an exceptional study experience while you are studying with us, but we understand that sometimes difficulties can occur that can affect your studies. We recognise that there will be times when you will need some extra support.
You will have access to regular individual tutorials with your tutors and this should be your first point of contact if difficulties do arise.
Your tutor can offer a listening ear and, if necessary, guide you through the University processes and direct you to the correct services outside of the ELC. These might include:
- The University’s Social and Welfare Advice and Guidance Team.
- The University’s confidential Counselling Service.
Central university services can give you advice and support on non-academic issues including finance, disability, mental health and specialist support for international students, as well as specific advice during the COVID-19 outbreak.
The Counselling Service offer lots of self-help information and works with the library to run KnowHow workshops giving helpful information about mindfulness, positive anxiety and managing stress.