How to Apply

Applications for the IELTS test can only be made using the Online Registration System.

Before applying please read the following essential information.

Acceptable forms of ID Documents:

  • Passport – This must show your name in English, date of birth, ID number, expiry date and contain your photograph and signature.
  • National ID Card (for EU citizens only).
  • BRP Card
  • ARC Card
  • Driving Licence is not an acceptable form of ID

All names listed on your passport or ID must be listed in your application.

Payment is due within IELTS’ deadline. Payments can be made, once registered and in receipt of a Registration Reference Number, via the secure online payment system (soon sfter your application, IELTS will email the payment link). Please note: Once payment is made, the status of an application will continue to show as 'unpaid' and payment reminder emails may still be sent until the administration team enters the payment details manually. The process is not automatic and during busy periods there may be a delay (especially those payments made out of hours or at weekends). Do not worry, when you have your receipt from the online store your application will not be cancelled - simply ignore payment reminder emails from that point.

On test day you must bring the original ID document used to complete your application - copies are not accepted. Failure to produce the correct ID will result in not being permitted to take the test, with no refund. If sending your passport away for visa applications, please ensure the passport will be returned in time for your test. If in doubt, email us at the address below at the earliest opportunity.

For questions concerning acceptable forms of ID, or if the ID document you applied with is no longer in your possession, please email:

    Cancellation or Test Date Transfer

    A Refund or Test Date Transfer Form must be completed in full. Please email for a form, then complete/return to the same email address.


    Policy notice:

    For cancellations received no later than five weeks before the test date, the test fee will be refunded, less an administrative fee of 25% of the test fee. If the notice of cancellation is within 5 weeks of the test date, no refund will be given. To cancel your test date, please download a request form from our website and e-mail the completed form to

    Test Date Transfer
    A change of test date request must be received no later than five weeks before the test date. There is an additional administrative fee of 25% of the test fee. To change your test date, please download a request form from our website and e-mail the completed form to We will contact you for payment once we receive the completed request form. Please note that you can only transfer the same booking once.

    Illness on the Test Day
    If you are ill on the test day, we need to receive the following documents from you within 2 calendar days of the test date:
    • Supporting evidence of a medical certificate from a qualified medical practitioner (covering the test date)
    • Request for Refund or Test Date Transfer Form (please download from our website)

    The medical certificate must be sent to the address given in your application acknowledgement (also found on our website). If the document is not received within the deadline, you will be marked as absent and forfeit all claims. Please note that we only accept medical certificates signed by registered professionals. If the document reaches us within the deadline, you have two options to choose from:
    1. A refund of the test fee minus an administrative charge
    2. A single paid transfer to a new test date within the next three-month period

    With less than five weeks’ notice it is not possible to refund your test fee or transfer your test date, other than in exceptional circumstances, such as for medical reasons. In such cases, please fill in the form (above) and email it along with supporting documentation within 2 days of the test.

    For general guidance on cancellations, refunds or transfers, you can also go to the IELTS website here.

    Special Arrangements Procedure

    Some test takers have special requirements such as a disability, hearing or sight impairment, dyslexia or a speech impediment, or a short term difficulty such as a broken arm. Special arrangements can usually be made in these circumstances.

    Such test takers should email at the time of their application to inform us of these requirements. Please note that medical/other official evidence must be provided and dated following the 12th birthday - medical evidence written prior to this is not acceptable. Please note that for some special arrangements (e.g. modified test material), a minimum of three months' notice is required: IELTS | Special Requirements

    Minors (Under 18s)

    If the applicant is under 18, please contact the test centre separately for a consent form. Failure to do so may result in an application being rejected.