Additional Information

Test Report Form (TRF) validity

Test Report Forms are valid for two years. After this period a new test needs to be taken as an indication of your current English Language Level.

Repeat test

You may repeat the IELTS test whenever you choose, subject to availability, using the same account first used to register. You will need to pay a fee each time you take the test: https://ielts.britishcouncil.org/liverpool.

Understanding your IELTS score

You will receive a score ranging from 1 to 9 for each element of the test: Listening, Reading, Writing, and Speaking. Your overall band score is the average achieved from each element.

There is no pass or fail with IELTS.

There is a full breakdown of the scoring system on the reverse of the Test Report Form (TRF), and further information can be found on the IELTS website link:
https://takeielts.britishcouncil.org/find-out-about-results/understand-your-ielts-scores

How examiners are tested

IELTS writing and speaking assessments are carried out by trained and certificated examiners, all of whom are qualified and experienced English language specialists. Before becoming a certified IELTS examiner, examiners participate in standardized training conducted by experienced IELTS examiner trainers. Part of the training includes accurately and consistently marking IELTS speaking and writing tests based on the British Council specific marking criteria.

Once certified, all examiners are regularly monitored to ensure they are consistently and accurately following the standards for marking speaking and writing exams. Examiners must re-certify every two years.

    Complaints

    If you wish to make a complaint regarding the conduct of your test, you are required to do so on the day of the test (before leaving the test venue). IELTS will not accept complaints relating to test day conduct after this time.

    The test day supervisor is available on the day of the test to discuss any concerns you may have and to provide you with a complaint form, if required. In the event that your complaint is not resolved on the day, please email ielts@liverpool.ac.uk.

    The British Council global complaint procedure can be found here: https://www.britishcouncil.org/organisation/how-we-work/policies/complaints.