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Student support and wellbeing

We want all Pre-sessional English students to have a positive and supportive experience while studying at the English Language Centre.

Support from your teachers

If you experience any difficulties during your studies, your teacher or tutor should be your first point of contact.

You will have regular one-to-one tutorials throughout the course. These sessions give you an opportunity to:

  • discuss your academic progress
  • ask questions about your studies
  • raise any concerns you may have.

Your tutor can listen to your concerns and help you find the right support if you need additional help.

University support services

The University offers a wide range of support services for students.

These services provide advice and guidance on issues such as:

  • mental health and wellbeing
  • financial concerns
  • disability support
  • personal or practical difficulties
  • specialist support for international students.

You can find more information about the support available through the Student Services team.

Counselling and mental wellbeing

The University’s Counselling Service provides confidential support for students experiencing emotional or personal difficulties.

Support includes:

  • confidential counselling appointments
  • guidance on mental wellbeing
  • online self-help resources.

You can learn more about this service on the Counselling Service webpage.

Wellbeing workshops and study support

The Counselling Service works with the University Library to deliver KnowHow workshops that help students develop skills for managing university life.

Topics include:

  • mindfulness
  • managing stress
  • coping with anxiety
  • maintaining positive wellbeing during your studies.

Find out more about these sessions on the KnowHow workshop pages.

Getting help

If you need support during your studies:

  1. Speak to your tutor first.
  2. Your tutor can guide you to the appropriate University services.
  3. You can also explore the support available through Student Services.

Support is available throughout your studies to help you succeed both academically and personally.