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Student support and wellbeing

We want everyone attending English classes at the English Language Centre to feel welcome, supported and able to succeed in their learning. If you are facing personal or practical challenges while learning English, the English Language Centre will do its best to support you.

Support from your teacher

Your teacher should be your first point of contact if you need help during the course.

You can speak to your teacher if you:

  • have questions about your learning
  • are finding the class difficult
  • are worried about attending lessons
  • have any concerns about your studies

Your teacher will listen to your concerns and help you find the right support if you need additional help.

University support services

The University of Liverpool provides a range of services to support students during their studies.

These services offer advice and guidance on issues such as:

  • mental health and wellbeing
  • financial concerns
  • disability support
  • personal or practical difficulties
  • adjusting to life in the UK

You can find more information about these services on the Student Services webpages.

Staff at the English Language Centre can also help direct you to the most appropriate service if you need support.

Counselling and mental wellbeing

The University’s Counselling Service provides confidential support for students who may be experiencing emotional or personal difficulties.

Support may include:

  • confidential counselling appointments
  • advice on managing stress and wellbeing
  • online wellbeing resources

You can learn more on the Counselling Service webpage.

Wellbeing workshops and study support

The Counselling Service works with the University Library to provide KnowHow workshops that help students develop skills for managing university life.

Topics include:

  • mindfulness
  • managing stress
  • coping with anxiety
  • maintaining positive wellbeing while studying

You can find more information on the KnowHow workshop pages.

Getting help

If you need support during your studies:

  1. Speak to your teacher first.
  2. Your teacher can help guide you to the right University support service.
  3. You can also explore the support available through the Student Services webpages.

Support is available throughout your studies to help you succeed both academically and personally.