Applying through an agent

Get help from an approved agent who can provide expert guidance on the application process for international students.

Many international students use an education agent when applying to study in the UK. If you choose to apply through an agent, they can support you throughout the application process.

Agents can help you with:

• Exploring course options that are right for you
• Understanding deadlines and requirements
• Preparing and submitting your application
• Applying for your visa.

Before you start working with an agent, you should make sure they're an approved agent for the University of Liverpool. You should also check if there are any costs associated with using your preferred agent.

To learn more about agents, their responsibilities, and how they can support you, please see our information about agents.

You don’t have to use an agent to apply if you would prefer to apply directly.

Find an approved agent

If you're outside the UK, you may prefer to work with an agent in your home country. Many offer in-person or online appointments. Take a look at the list of approved agents in your country.

You can also find them listed, where applicable, on our country pages.

A guide to choosing an education agent

If you're thinking about using an education agent, we recommend reading the student guide to choosing an education agent. This guide is an important part of the UK Agent Quality Framework, a set of tools and guidance for ethical practice in international student recruitment.

It provides helpful advice for you and your family, including:

• What to look for in a good agent
• Key questions to ask
• How to recognise good practice
• How to avoid poor or misleading advice.

The guide also links to:

• The National Code of Ethical Practice for UK education agents
• The British Council’s database of certified counsellors.

Complaints procedure

The University of Liverpool works only with approved education agents and expects high standards of service at all times.

If you're unhappy with the advice or service provided by an agent, you can raise a complaint with us. This may include concerns about inaccurate or misleading information, pressure to choose a particular course or university, or unprofessional/inappropriate behaviour.

We take all complaints seriously and will review the information provided. Raising a concern won't affect your application.

Submit a complaint using our online form