This page provides information about your certificate presentation and how to order a certified or replacement copy of your certificate.

Certificate presentation

Graduates post December 2018 can use our Graduation Documents Portal to view and send their award documentation electronically. Any further updates on the process will be published on these pages.

Certificate format

Your name will be printed in the commemorative Graduation Ceremony Programme and on your certificate in the following way:

  • First name(s) followed by family name

If your full name appears incorrect in the personal details confirmation email sent to you, you must ensure that you contact the Graduation Ceremonies Team as soon as you can. You may need to provide supporting evidence of your legal name (eg a passport or birth certificate) so please have this to hand when you contact the team. 

Please note that in the UK, official documentation is produced in first name, middle name(s) and then surname/family name order. This naming convention cannot be changed.

Ordering a certified copy or replacement of your certificate

If you owe outstanding programme fees to the University, we will not prepare your documents until your account has been cleared. We will always inform you if there is a problem with your account.

There can only be one original certificate in existence at any one time. 

If you require a certified copy of your degree certificate, please provide one photocopy of your document which will be certified as a true copy by the University. 

Certificate typeCostDelivery costs
(per consignment) 
Certified copy £10.00

The fee covers the cost of standard mail/airmail, although you may request your documents to be delivered by DHL courier:

  • £10.00 for a UK address
  • £15.00 for an EU address
  • £20.00 for the rest of the world.
Replacement £30.00

The fee covers the cost of standard mail/airmail, although you may request your document to be delivered by DHL courier

  • £10.00 for a UK address
  • £15.00 for an EU address
  • £20.00 for the rest of the world

You may request your copy (or copies) by using our online payment service. The University accepts all major UK credit and debit cards.

During this process, you will be asked to provide the following information:

  • Your full name at the time of your study
  • Student ID number (if known)
  • Date of birth
  • Date of award (month and year)
  • Type of degree (eg BA, MSc, PhD)
  • Classification attained (if applicable)
  • Programme title (eg Business Studies, Geography)
  • Address for documentation to be sent

For replacement certificates, you should either:  

  • Send a scanned copy of your original certificate via email to students@liverpool.ac.uk
  • Send a photocopy via fax to +44(0)151 794 2041
  • Call in with a photocopy in person to the Student Administration Centre
  • Post a photocopy to us at the following address: - 

    Student Administration and Support 
    University of Liverpool
    The Foundation Building
    765 Brownlow Hill
    L69 7ZX

Your documents will be prepared and dispatched as per your instructions, normally within twenty working days following the placement of the online order. Please note that at during certain periods of peak activity (eg registration in September/October and graduation in July and December), you may experience some delay in this regard.

Back to: Graduation