Certificates

Certificate presentation

If you attend your graduation ceremony in December 2019, your certificate will be presented to you as you cross the stage.

If you elect to graduate in absentia in December 2019, your certificate will be sent to your 'Permanent Address'. Campus based students should check Liverpool Life to ensure we hold your correct permanent address.  Online students should contact the relevant team in the Centre for Student Success.

All documentation will be dispatched by standard delivery throughout January 2020. Please note that documents sent by standard delivery outside the UK can take up to eight weeks to reach their destination. 

In order to expedite delivery, you can request your certificate to be posted to you via DHL courier. The charge for this service is ten pounds (£10.00) for a UK address, fifteen pounds (£15.00) for an address within the EU and twenty pounds (£20.00) for the rest of the world.  To make your request, please click on the relevant link in your confirmation email after you have registered your ceremony intentions via the graduation portal.

Certificate format

Your name will be printed in the commemorative Graduation Ceremony Programme and on your certificate in the following way:

First name(s) followed by family name

If your full name appears incorrect in the personal details confirmation email sent to you, you must ensure that you contact the Graduation Ceremonies Team as soon as you can. You may need to provide supporting evidence of your legal name (e.g. a passport or birth certificate) so please have this to hand when you contact the team.  Please note that in the UK, official documentation is produced in first name, middle name(s) and then surname/family name order. This naming convention cannot be changed.

For students who are expecting to graduate in July 2019, please note that you must inform us of any changes to your personal details, including your legal name, by Friday 15 November 2019.

Ordering a certified copy or replacement of your certificate

There can only be one original certificate in existence at any one time. 

If you require a certified copy of your degree certificate, please provide one photocopy of your document which will be certified as a true copy by the University. 

Certificate typeCostDelivery costs
(per consignment)
Certified copy £10.00

The fee covers the cost of standard mail/airmail, although you may request your documents to be delivered by DHL courier:

  • £10.00 for a UK address
  • £15.00 for an EU address
  • £20.00 for the rest of the world.
Replacement £30.00

The fee covers the cost of standard mail/airmail, although you may request your document to be delivered by DHL courier

  • £10.00 for a UK address
  • £15.00 for an EU address
  • £20.00 for the rest of the world

You may request your copy (or copies) by using our online payment service. The University accepts all major UK credit and debit cards.

During this process, you will be asked to provide the following information:

  • Your full name at the time of your study
  • Student ID number (if known)
  • Date of birth
  • Date of award (month and year)
  • Type of degree (e.g. BA, MSc, PhD)
  • Classification attained (if applicable)
  • Programme title (e.g. Business Studies, Geography)
  • Address for documentation to be sent

For replacement certificates, you should either:  

Student Administration and Support 
University of Liverpool
The Foundation Building
765 Brownlow Hill
Liverpool
L69 7ZX
UK

Your documents will be prepared and dispatched as per your instructions, normally within twenty working days following the placement of the online order. Please note that at during certain periods of peak activity (e.g. registration in September/October and graduation in July and December), you may experience some delay in this regard.

Please note: If you owe outstanding programme fees to the University, we will not prepare your documents until your account has been cleared.  We will always inform you if there is a problem with your account.

Ordering a replacement copy of your award certificate

The administration charge for this service is thirty pounds (£30.00).  The fee covers the cost of standard mail/airmail, although you may request your document to be delivered by DHL courier for an additional cost of ten pounds (£10.00) for a UK address, fifteen pounds (£15.00) for an EU address and twenty pounds (£20.00) for the rest of the world.

You may request your replacement copy by using our online payment service.

The University accepts all major UK credit and debit cards.

During this process, you will be asked to provide the following information:

  • Your full name at the time of your study
  • Student ID number (if known)
  • Date of birth
  • Date of award (month and year)
  • Type of degree (e.g. BA, MSc, PhD)
  • Classification attained (if applicable)
  • Programme title (e.g. Business Studies, Geography)
  • Address for documentation to be sent

Your document will be prepared and dispatched as per your instructions, normally within twenty working days following the placement of the online order. Please note that at during certain periods of peak activity (e.g. registration in September/October and graduation in July and December), you may experience some delay in this regard.

Please note: If you owe outstanding programme fees to the University, we will not prepare your documents until your account has been cleared.  We will always inform you if there is a problem with your account.

Frequently asked questions...

Q. Can I order documents if I owe outstanding programme fees to the University?

A. If you owe outstanding programme fees, we will not prepare your documents until your account has been cleared.  We will always inform you if there is a problem with your account.

Q. Can my certified copies be sent to different addresses if I order more than one copy?

A. Yes.  If you require certified copies to be sent to different addresses, please send a follow-up email requesting this to students@liverpool.ac.uk.

Q. How will my documentation be posted?

A. All documentation will be sent by standard mail/airmail.  You may request for your documents to be sent by DHL courier at a charge of ten pounds (£10.00) for a UK address, fifteen pounds (£15.00) for an EU address and twenty pounds (£20.00) for the rest of the world per consignment.

Q. Can I place an order for documentation via telephone or in person?

A. We regret that this service is no longer available.  We will of course be happy to deal with any queries that you may have via the following contact details:

In person or via post: 

Student Administration Centre [Location, Opening Hours and Contact Details] 

By telephone on +44(0)151 794 6758/6759 

By fax on +44 (0)151 794 2041 

By email on students@liverpool.ac.uk