Ms Susan Flynn BA Hons

Personal Statement

The Student Experience team is responsible for day to day administration relating to student experience to include:

• Inputting attendance/Running reports to identify students who fall below the minimum expected attendance level/Meet with Students to explain attendance policy and signpost to advice or further support within the University.
• Escalate issues where necessary to LTSOs.
• Organising Graduation Day for School of Health Sciences students (online ticket sales etc.)
• The processing of Suspension/Withdrawal and Course Transfer Paperwork.
• Student registration issues.
• Ensure students are registered for the correct module within Banner and resolve any issues that may arise in relation to this.
• Maintains and ensures the accuracy of student records on BANNER.
• Overseeing student uniform measure and supply and following up any issues after delivery.
• Setting up of EVASYS surveys
• Management of student records within Liberty (Serengeti)
• Take minutes at Committee and Programme Management Team meetings.
• Welcome week activities
• First of point of contact for all day to day student enquiries.
• Administrative support for Periodic Review/HCPC Revalidation visits.
• Maintain data within Student Movement Database.
• Manage Outlook Calendars and school generic email accounts.
• Provide cover for colleagues in times of sickness/leave or other unforeseen events.
• Provide support for academic teaching activities