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Student support services

Your first few days at University can be quite confusing and it may take time for you to settle into your new surroundings and life as a student. It may also be your first time away from home. The University has lots of support on offer for you to access.

You can get assistance with your studies, help with health and wellbeing, financial advice and more. Visit http://www.liverpool.ac.uk/studentsupport/ 

The School also offers support:

Learning and Teaching Support Officers (LTSO)

The LTSO team can offer pastoral support for students with personal or academic problems that could affect your studies.

Our LTSO team hold in-person drop-in sessions Mondays-Fridays 10:00 – 12:00 during term time. No appointment is necessary – just visit the LTSO office on the mezzanine in the Life Sciences building. 

You can also book an appointment with a member of the LTSO team to meet online or in-person.

You can contact the team by emailing SoBSsupport@liverpool.ac.uk during term and non-term time. We will get back to you as soon as possible via Teams or email to arrange an appointment.

Academic Adviser

Students are assigned an Academic Adviser who can offer advice, help, and support relating to academic and pastoral matters. For complex queries you can contact your Programme Director or the Senior Academic Adviser team using saasobs@liverpool.ac.uk.

Disability support 

If you have a disability and did not inform the University of this when applying to study with us, you can register with the Disability Advice and Guidance team. A variety of support is available to students who have disabilities – the purpose of which is to minimise any unfair disadvantage that you might experience when engaged in your studies. Find out more. 

Undergraduate Student Experience Team

If you have any questions you wish to ask before term starts, please contact our Student Experience Team via email on soBSTeach@liverpool.ac.uk.  Please include your name, the programme you will be studying and student ID number in the email. 

Chat with a student

If you’ve got any questions about what it’s like to study in Liverpool, don’t forget that our current students are here to help. Why not use our 'chat to a student' service.