Professional Services Leadership Team (PSLT)
The Professional Services Leadership Team's purpose is to lead, coordinate, and drive continuous improvement in the delivery of Professional Services across the University. PSLT is committed to delivering seamless, resilient, and digitally enabled professional services that support the University’s academic and institutional success. It adopts a value-led approach, fostering career development and job satisfaction while maintaining a clear focus on value for money.
Responsibilities and decision-making powers
The Professional Services Leadership Team (PSLT) brings together the leaders of Professional Services areas from across the University. The Team considers the following matters to ensure that there is an effective, efficient, and joined-up approach to the delivery of strategic objectives across the University:
- Oversee the delivery of relevant University strategic objectives.
- Champion digital transformation and innovation in service delivery.
- Ensure services are resilient, adaptable, and responsive to the needs of students and staff.
- Lead on workforce planning, career development, and staff wellbeing initiatives.
- Monitor Professional Services finances, including the achievement of savings and efficiency targets.
- Promote values-led ways of working and a culture of continuous improvement.
- Oversee compliance with corporate responsibilities (e.g., Health and Safety, mandatory training, performance development reviews).
- Review and implement outcomes from internal audits and service effectiveness reviews.
- Facilitate shared understanding of priorities and challenges across Professional Services.
- Establish and oversee time-limited working groups as required.
Reporting Relationships
The PSLT does not formally report to any group or committee. However, matters that require formal scrutiny are referred to the Senior Leadership Team (SLT) in the first instance.
Frequency of Meetings
PSLT usually meets on 11 occasions during the academic year (once per month except for August).
Quorum
The quorum for meetings of PSLT shall be one third of the membership.
Decisions outside of meetings
Decisions required outside of scheduled meetings will be agreed by the Chair.
Membership / Key People
|
The Chief Operating Officer (Chair) |
Lucy Everest |
|
The Chief Financial Officer |
Nicola Davies |
|
University Secretary & Counsel General |
Kevan Ryan |
|
Director of Finance |
Paul Fallon |
|
Director of Legal & Insurance Services |
James Fox |
|
Group Director of Property and Campus Services |
David Furnival |
|
Director of Libraries, Museums and Galleries |
Matthew Greenhall |
|
Director of Strategic Planning |
Phil Hopwood |
|
Director of Research, Partnerships and Innovation |
Sarah Jackson |
|
Faculty Director of Operations, Humanities and Social Sciences |
Kate Jones |
|
Group Director IT and Digital |
Andrew Male |
|
Interim Director of Procurement |
Patricia McDermott |
|
Director of Strategic Change |
Rachel Parkes |
|
Faculty Director of Operations, Science and Engineering |
Vicki Reynolds |
|
Director, Global Student Recruitment, Admissions and Widening Participation |
Ian Roberts |
|
Faculty Director of Operations, Health and Life Sciences |
Niki Sandman |
|
Director of People and Culture |
Joanne Squires |
|
Group Director of External Relations |
David Winstanley |
|
Interim Director of Student Experience and Enhancement |
Alison Wells |
- Other members may be co-opted or invited to attend for specific meetings at the discretion of the Committee.
- The Committee may establish time-limited groups as necessary to deal with pertinent issues.
Invited to Attend
A deputy should attend the meeting in the event that a PSLT member is unavailable, and with prior agreement from the Chair.
If non-University staff or University staff who are not members of the Committee wish to attend, then a formal request must be made to the Chair who will then decide whether the attendance at the meeting is appropriate.