Payments and insurance

Find out more about visit and treatment costs, our payment policy, and guidance on handling insurance claim forms, to help you navigate the financial aspects of your horse’s care.

What is our payment policy?  

We have a dedicated accounts and practice team who are happy to discuss finances with you during office hours (Monday – Friday,  9am – 5pm). Please contact them on 0151 794 6199 and they will be happy to help.

You can also send any account queries by email to the practice team at equinepr@liverpool.ac.uk.