Further support and contacts

Should you have any difficulties or require additional information then please contact us.

Academic registration queries

Raise a support ticket or live chat with the team via the Student Administration and Support online portal. You must have already registered for your MWS account to contact in this way.

Alternatively you can contact the team via their support form, or:

T: +44 (0)151 794 6758/6759 (Monday to Friday 2-4pm)
In person: SAS helpdesk, Ground Floor, Alsop Building (Monday to Friday 10am-2pm)

IT support

For queries relating to MWS registration, Duo Two Factor Authentication, emails and other IT support.

T: +44 (0)151 794 4567
Support: servicedesk.liverpool.ac.uk
W: liverpool.ac.uk/csd/quickstart/

Fees, scholarships and bursary queries

For fees, scholarships and bursaries queries, including support regarding the payment of fees.
T: +44 (0)151 794 6777
E: feesenq@liverpool.ac.uk

You can find out more information about our Fee Status Questionnaire here

International Advice and Guidance

For queries relating to immigration documents and collecting your BRP.
E: visa.collection@liverpool.ac.uk

Research Degree Administration Team

E: rda@liverpool.ac.uk 

Department information

Visit our department welcome pages for more information specific to your course.


Student Services

Student Services Reception

T: +44 (0)151 795 1000
E: sscrec@liv.ac.uk

Money Advice and Guidance

T: +44 (0)151 795 1000
E: money@liverpool.ac.uk

International Advice and Guidance

E: iagteam@liverpool.ac.uk

For queries relating to immigration documents and collecting your BRP contact:

E: visa.collection@liverpool.ac.uk

Disability Advice and Guidance

The University actively encourages students to contact the Disability Advice and Guidance team as soon as possible. Supporting documentation can be uploaded to the Student Services HUB. Once received the team will reach out to you to discuss support needs. The team can be contacted at:

T: +44 (0)151 795 1000
E: disteam@liverpool.ac.uk
W: liverpool.ac.uk/studentsupport/disabled-students/

Wellbeing Advice and Guidance

T: +44 (0)151 795 1000
E: advice@liverpool.ac.uk


Meet our teams

Watch our videos to meet the friendly members of various teams throughout the University, who are dedicated to helping you during your studies.

Back to: Welcome