Competency: Analysing
| Level | Courses | Videos |
| Phase 1 | Critical Thinking for Better Judgment and Decision-Making | Understanding Column Definitions in Data Sentinel Service |
| Learning Data Analytics | Working with Constraints and Assertions in Data Sentinel Service | |
| Learning Excel: Data-Analysis | Basic descriptive statistics in DescTools | |
| Excel Data Analysis: Forecasting | Control the numeric format of output in R | |
| Data Acquisition with LabVIEW | Move data from Excel to R | |
| Phase 2 | Learning Data Analytics | Quantitative vs. qualitative |
| Data Analytics for Business Professionals | Qualitative vs. quantitative: When to use each research method | |
| Business Analytics: Prescriptive Analytics | Analytical reports | |
| Excel: Economic Analysis and Data Analytics | Applying analytical models | |
| Predictive analytics | ||
| Phase 3/Phase 4/Phase 5 | Tableau 10: Mastering Calculations | |
| Data Fluency: Exploring and Describing Data | ||
| Lean Six Sigma: Analyze, Improve, and Control Tools |
Competency: Synthesising
| Level | Courses | Videos |
| Phase 1 | Writing a Research Paper | |
| Academic Research Foundations: Quantitative | ||
| Learning Design Research | ||
| Learning Design Thinking: Lead Change in Your | ||
| Data Visualization: Best Practices | ||
| Learning Document Retention and Data Management | ||
| Phase 2 | Teaching Complex Topics | Represent information visually |
| Getting Started in User Experience | Tangibility: Making complexity visual | |
| Represent information auditorily | ||
| Core phases for teaching complex ideas | ||
| UX research and strategy | ||
| Phase 3/Phase 4/Phase 5 | Learning Design Research | Seven ways to increase self-discipline |
| SPSS for Academic Research | Document discipline | |
| Design Thinking: Understanding the Process | A culture of self-discipline | |
| UX and other disciplines |
Competency: Critical thinking
| Level | Courses | Videos |
| Phase 1 | Critical Thinking | The importance of critical thinking |
| Using Questions to Foster Critical Thinking and Curiosity | Welcome to critical thinking | |
| Project Management: Solving Common Project Problems | Use the 5 whys of critical thinking | |
| Problem Solving Techniques | Teach others how to think critically | |
| Take a More Creative Approach to Problem-Solving | Bite-sized problem-solving | |
| A3 Problem Solving for Continuous Improvement | Problem solving: Think systematically | |
| Avoid business problem-solving pitfalls | ||
| Phase 2 | Strategic Thinking | Challenge assumptions |
| Critical Thinking for Better Judgment and Decision-Making | Check your assumptions | |
| Improving Your Judgment | Next steps to thinking critically | |
| Use the 80/20 rule to think critically | ||
| Use new lenses to think critically | ||
| Teach students critical thinking skills | ||
| Judging the trustworthiness of others | ||
| Phase 3 | A3 Problem Solving for Continuous Improvement | Bite-sized problem-solving |
| Project Management: Solving Common Project Problems | Problem solving: Think systematically | |
| Crafting Problem and Solution Statements | Avoid business problem-solving pitfalls | |
| Making Decisions | Learn how to solve problems | |
| Improving Your Judgment | Solving unexpected problems | |
| Time-Tested Methods for Making Complex Decisions | Making better decisions at work | |
| Making Quick Decisions | Embracing a rapid-decision-making process | |
| When to use team decision-making | ||
| Phase 4/Phase 5 | The Five-Step Creative Process | How to be more creative |
| Creativity Bootcamp | Creative thinking | |
| Working with Creative Millennials | Myth of creative genius | |
| Creative Thinking | Cultivate creative thinking and innovation | |
| Why be creative? |
Competency: Evaluating
| Level | Courses | Videos |
| Phase 1 | Managing for Results | Document reporting |
| Delivering Results Effectively | Outcomes over outputs | |
| Quality Management Foundations | Challenge assumptions | |
| Bill George on Self Awareness, Authenticity, and Leadership | Focusing on business outcomes | |
| Leading with Kindness and Strength | Objectives and key results (OKRs) | |
| Banish Your Inner Critic to Unleash Creativity | How to be decisive under difficult circumstances | |
| Critical Thinking | Focusing on the positive | |
| Using Questions to Foster Critical Thinking and Curiosity | Performing quality assurance | |
| Balancing quality and customer needs | ||
| Defining quality | ||
| Evaluating your integrity and expertise: The five trust factors | ||
| Behaving with honesty: Acting and communicating with integrity | ||
| Signaling fairness and integrity | ||
| Increasing your authenticity | ||
| How to respond to customer criticism: Be transparent | ||
| Being authentic | ||
| Building authenticity | ||
| Phase 2 | Bill George on Self Awareness, Authenticity, and Leadership | Building authenticity |
| Learning Design Research | The real power of authenticity | |
| Todd Dewett: The value of authenticity | ||
| Authenticity | ||
| Primary and secondary research | ||
| Primary vs. secondary research | ||
| Doing secondary research | ||
| Incorporating strong secondary research | ||
| Phase 3 | Strategic Thinking | The blueprint for a difficult conversation |
| Coaching Employees through Difficult Situations | Addressing difficult conversations | |
| Having Difficult Conversations | Having difficult conversations | |
| Fred Kofman on Managing Conflict | ||
| /Phase 4/Phase 5 | Strategic Planning Foundations | Integration planning fundamentals |
| Organization Design | Understanding the principles of strategic planning | |
| Using succession planning | ||
| Avoiding major strategic planning risks |
Competency: Problem solving
| Level | Courses | Levels |
| Phase 1 | UX Foundations: Research | Assumptions and hypotheses |
| SPSS for Academic Research | Proving or disproving a business hypotheses | |
| Getting Your Ideas Approved | Create a hypothesis | |
| Problem Solving Techniques | Assumptions and hypotheses | |
| How to test a hypothesis in four steps | ||
| Research frameworks and hypotheses | ||
| Phase 2 | Problem Solving Techniques | Problem solving: Think systematically |
| Take a More Creative Approach to Problem-Solving | Avoid business problem-solving pitfalls | |
| A3 Problem Solving for Continuous Improvement | Learn how to solve problems | |
| Crafting Problem and Solution Statements | Solving unexpected problems | |
| Root cause analysis | ||
| Root-cause analysis Work-Out | ||
| Finding the root cause of trouble | ||
| Phase 3 | Organization Communication | Asking great questions |
| Time-Tested Methods for Making Complex Decisions | Asking powerful questions | |
| Using Questions to Foster Critical Thinking and Curiosity | The power of asking questions | |
| Listening and asking questions | ||
| Ask powerful questions | ||
| Add value by asking questions | ||
| Phase 4/Phase 5 | Tech Simplified: Everyday Tech Questions | Ask the right questions |
| Writing a Research Paper | Ask good questions | |
| Ask the question behind the question | ||
| How to ask questions at work | ||
| Ask your boss the right questions | ||
| Ask creative questions consistently | ||
| Challenge assumptions | ||
| Considering alternative routes |