Competency: Career management
| Level | Courses | Videos |
| Phase 1 | Betty Liu on Career Success | Alisa Cohn: Understand ownership and accountability |
| Defining and Achieving Professional Goals | Helping managers take ownership | |
| How to Develop your Career Plan | Take responsibility for finding answers | |
| CV Success Master Class | Can you take responsibility and control your emotions? | |
| Skilled Trades: Resumes and Portfolios | Help your employees progress in their career | |
| Interviewing Techniques | How to be approachable as your career grows | |
| Resume Makeover | Career goals | |
| How to identify your career goal | ||
| Create long and short-term career goals | ||
| Making a modern resume in Word | ||
| Creating a great resume | ||
| US CV (curriculum vitae) | ||
| How to write an effective resume | ||
| Effective résumé strategies | ||
| Resumes and online applications | ||
| Preparing for interview | ||
| Being interviewed | ||
| Networking internally | ||
| Resumes and networking | ||
| Cultivate your professional network | ||
| Networking | ||
| Professional networks made easy | ||
| Phase 2 | How to Develop your Career Plan | What is a career plan? |
| Creating a Career Plan | Create your career plan | |
| Taking Charge of Your Career | Create a focused career plan | |
| Being the Best You: Self-Improvement Modeling | Long-term career planning | |
| Coaching Skills for Leaders and Managers | How to plan your future career | |
| Coaching and Developing Employees | Self-improvement challenge | |
| Executive Coaching | Self-improvement plan | |
| Professional Networking | Schedule time for self-improvement and self-education | |
| Building Professional Relationships | Self-reflecting on your strengths, motivators, and more | |
| Managing Your Professional Network | Coaching | |
| Building Business Relationships | Coaching basics | |
| Tactics for effective coaching | ||
| Psychology in coaching | ||
| What is coaching? | ||
| Networking | ||
| Building a professional network | ||
| Cultivate your professional network | ||
| Building relationships | ||
| Encouraging your coworkers | ||
| Encourage participation | ||
| Advice to employers and employees | ||
| Phase 3 | Professional Networking | Redefine your career |
| Managing Your Professional Network | Career management techiques | |
| Coaching for Results | Professional networks made easy | |
| Coaching and Developing Employees | Networking internally | |
| Cultivate your professional network | ||
| GROW coaching model | ||
| Coaching basics | ||
| Tactics for effective coaching | ||
| Career coaching do's and don'ts | ||
| How to coach a careerist | ||
| Help your employees progress in their career | ||
| Phase 4 | Managing Your Career: Mid-Career | Career management techiques |
| Managing Your Career as an Introvert | Defining career goals | |
| Professional Networking | Career development | |
| Creating a Career Plan | Managing your career | |
| Managing Your Professional Network | Assessing your current situation | |
| Start with Why: How Great Leaders Inspire Everyone to Take Action (Blinkist Summary) | Create a focused career plan | |
| Managing Your Career: Early Career | Networking | |
| Professional networks made easy | ||
| Networking internally | ||
| Cultivate your professional network | ||
| Inspiring and role modeling performance | ||
| Becoming a role model | ||
| Evaluating new opportunities | ||
| Creating career opportunities | ||
| Prioritizing networking opportunities | ||
| Recruiting career opportunities | ||
| Provide opportunities for career growth | ||
| Create your own opportunity | ||
| Phase 5 | Start with Why: How Great Leaders Inspire Everyone to Take Action (Blinkist Summary) | Becoming a role model |
| Succession Planning | Inspiring and role modeling performance | |
| Human Resources: Strategic Workforce Planning | Inspirational leadership | |
| Everyday inspiration | ||
| Inspiration is a choice | ||
| Find inspiration | ||
| Implement a succession planning process | ||
| Using succession planning | ||
| Building bench strength and succession plans | ||
| Build a successful plan | ||
| Establishing succession metrics | ||
| Succession planning in small businesses |
Competency: Continuing professional development
| Level | Courses | Videos |
| Phase 1 | Developing Self-Awareness | Self-awareness |
| Bill George on Self Awareness, Authenticity, and Leadership | Top tips for self-awareness success | |
| Discovering Your Strengths | Building self-awareness | |
| Fred Kofman on Making Commitments | Become self-aware | |
| Developing Your Professional Image | Grow self-awareness | |
| Defining and Achieving Professional Goals | Reflect and enhance self-awareness | |
| Rewarding Employees | Increase self-awareness | |
| Rewarding Employee Performance | Self-reflecting on your strengths, motivators, and more | |
| Develop self-confidence | ||
| Getting a commitment | ||
| Secure a commitment | ||
| Increasing commitment and engagement | ||
| Professional development | ||
| Make your professional development plan | ||
| Employee training and development | ||
| How candidates evaluate potential employers | ||
| What high potentials look for in employers | ||
| Rewards and achievements | ||
| Rewarding performance | ||
| Rewarding good behaviors | ||
| Phase 2 | Holding Yourself Accountable | Legally required employee benefits |
| Rewarding Employees | Options for developing new skills | |
| Employee Experience | Evaluating new opportunities | |
| Creating career opportunities | ||
| 40 new opportunities | ||
| Prioritizing networking opportunities | ||
| Take responsibility for finding answers | ||
| Your portfolio | ||
| What is a portfolio? | ||
| Rewarding performance | ||
| Domain knowledge and experience | ||
| Phase 3 | Managing High Potentials | Maximizing personal potential |
| Creating a Career Plan | Characteristics of high potentials | |
| How to Develop your Career Plan | Evaluating candidate for high potential | |
| Developing Your Professional Image | Engaging your high potentials | |
| Decision-Making Strategies | Ongoing career development | |
| Time-Tested Methods for Making Complex Decisions | What is a career plan? | |
| Long-term career planning | ||
| How to plan your future career | ||
| Make your professional development plan | ||
| Cultivate your professional network | ||
| Making decisions | ||
| Reflect to enhance communication skills | ||
| Self-reflecting on your strengths, motivators, and more | ||
| Phase 4 | Developing Your Professional Image | Professional development |
| Start with Why: How Great Leaders Inspire Everyone to Take Action (Blinkist Summary) | Make your professional development plan | |
| Influencing Others | Cultivate your professional network | |
| Discovering Your Strengths | Employee training and development | |
| Giving and Receiving Feedback | Effective teammates behave professionally | |
| A Toolkit for Giving and Receiving Better Feedback | Inspiring and role modeling performance | |
| Building a Coaching Culture: Improving Performance Through Timely Feedback | Becoming a role model | |
| Influence without authority | ||
| Communicating with impact and influence | ||
| Accelerate your influence | ||
| Influence without authority | ||
| Be influenceable | ||
| Influence and lead others | ||
| Develop self-confidence | ||
| How to develop a success mindset | ||
| How to develop mental toughness | ||
| Giving feedback | ||
| Providing feedback | ||
| The feedback process | ||
| Give feedback as a coach | ||
| Delivering employee feedback |
Competency: Responsiveness to opportunities
| Level | Courses | Videos |
| Phase 1 | Creating a Positive and Healthy Work Environment | Researching roles |
| Creating a Career Plan | Design an optimal working environment | |
| Managing Your Career as an Introvert | Creating career opportunities | |
| Coaching and Developing Employees | Recruiting career opportunities | |
| Developing Your Team Members | Provide opportunities for career growth | |
| Developing Your Professional Image | Create your own opportunity | |
| Employee Experience | How do you cultivate employee development? | |
| Turning an Internship into a Job | Developing employees | |
| Developing employees through training and career development | ||
| Professional development | ||
| Make your professional development plan | ||
| Effective teammates behave professionally | ||
| Work experience | ||
| Showcase professional work experience | ||
| Internship options | ||
| Leveraging internships and classes | ||
| Phase 2 | Creating a Career Plan | Creating career opportunities |
| Employee Experience | Recruiting career opportunities | |
| Job Search Strategies | Provide opportunities for career growth | |
| Job Searching, Interviewing, and Negotiating Salary | Create your own opportunity | |
| Job Seeker Tips | Locating job opportunities | |
| Assess the pros and cons of a new job opportunity | ||
| Your employee experience framework | ||
| Improve the employee experience | ||
| Create an employee experience strategy | ||
| What is employee experience (EX)? | ||
| Measure and assess the employee experience | ||
| Search for jobs | ||
| The top five job search tips | ||
| The state of job search today | ||
| Stay motivated in your job search | ||
| Search for jobs | ||
| Phase 3 | Managing High Potentials | How candidates evaluate potential employers |
| Ram Charan on Coaching High Potentials | Identifying high-potential opportunities | |
| Diane Domeyer on Standing out in the Creative Job Market | Career development | |
| Finding a Job | Developing a career in people analytics | |
| Collaboration Principles and Process | Getting into the job market after time away | |
| Business Collaboration in the Modern Workplace | The flexible job market and who's building flexible careers | |
| What to expect in the remote job market | ||
| Marketing jobs for top talent | ||
| Collaboration checklist | ||
| Why collaborate? | ||
| Collaboration in the modern workplace | ||
| Collaborative leadership |
Competency: Networking
| Level | Courses | Videos |
| Phase 1 | Professional Networking | Building a professional network |
| Managing Your Professional Network | Create a professional network | |
| Building Professional Relationships | Cultivate your professional network | |
| Building Business Relationships | Building relationships | |
| Public Speaking: Energize and Engage Your Audience | Building Relationships at Work | |
| Build relationships with executives | ||
| Build a strong relationship—quickly! | ||
| Build positive relationships and connections | ||
| Fostering peer networks to support your efforts | ||
| Social networking and online etiquette | ||
| Contact referrals and build your network | ||
| Importance of engaging the public | ||
| Engaging stakeholders | ||
| Social media campaigns to drive engagement | ||
| Happiness vs. engagement vs. satisfaction | ||
| Phase 2 | ||
| Phase 3 | Building Business Relationships | Build relationships with executives |
| Building Rapport with Customers | Build positive relationships and connections | |
| Collaborate to build relationships | ||
| Build relationships by impacting others | ||
| Storytelling for relationship-building in business | ||
| Build relationships by replying to customers | ||
| Build meaningful connections | ||
| Strengthen external relationships | ||
| Building rapport | ||
| Building rapport as an introvert | ||
| Build rapport in six seconds or less | ||
| Build rapport | ||
| Implement techniques to build rapport | ||
| Building rapport across cultures | ||
| Earning respect | ||
| How to gain the respect of your colleagues | ||
| Establish a relationship of respect and trust | ||
| Respectful candor | ||
| Phase 4 | Managing Your Professional Network | Growing your network |
| Leading through Relationships | The importance of relationships | |
| Connecting with Executives | Building professional relationships | |
| Creating Personal Connections | Making connections | |
| Build meaningful connections | ||
| Phase 5 | Influencing Others | Influence without authority |
| Communicating with impact and influence | ||
| Building influence | ||
| Accelerate your influence | ||
| Influence without authority | ||
| Be influenceable | ||
| Influence and lead others | ||
| Using influence | ||
| Influence your organization | ||
| Practice: Leading with trust and influence | ||
| Lead with trust and influence | ||
| Organizational influencers | ||
| Factors that influence change |
Competency: Reputation and esteem
| Level | Courses | Videos |
| Phase 1 | Public Speaking: Energize and Engage Your Audience | Authority |
| Leading without Formal Authority | Authority and persuasion | |
| Influence without authority | ||
| Ask good questions with a research lead | ||
| Research ethics | ||
| Phase 2 | Repairing Your Reputation | Creating needed debate |
| Managing Brand Reputation | Commit to a dialogue rather than debate | |
| Reputation Risk Management | Assess your reputation | |
| Increasing your reputation | ||
| Reputation and credibility | ||
| Your reputation | ||
| Phase 3 | Repairing Your Reputation | Increasing your reputation |
| Overcoming Imposter Syndrome | Your reputation | |
| Managing self-esteem problems when anxious | ||
| Self-esteem, aspiration, and status differences | ||
| Facilitating peer-review activities | ||
| Getting peer review for time estimation | ||
| Developing reputation management and response | ||
| Phase 4 | Leading Effectively | Leading others |
| Leading without Formal Authority | Leading without formal authority | |
| Repairing Your Reputation | Assess your reputation | |
| Reputation Risk Management | Increasing your reputation | |
| Managing Brand Reputation | Reputation and credibility | |
| Your reputation | ||
| What impacts reputation? | ||
| Assessing your internal reputation | ||
| Reputation is like a snowball | ||
| Establish your brand and reputation | ||
| A company's reputation is its brand | ||
| Phase 5 | Global Strategy | Going global |
| Leading Globally | How to lead global teams | |
| Managing Globally | What makes a good speaker? | |
| Establishing Credibility as a Speaker | Increasing your reputation | |
| Managing Brand Reputation | Reputation and credibility | |
| Repairing Your Reputation | Your reputation | |
| Assessing your internal reputation | ||
| Reputation is like a snowball | ||
| A company's reputation is its brand | ||
| Repair what can you control | ||
| Five tools to help manage brand reputation | ||
| Why reputation risk management matters | ||
| Know your team's reputation |