Talk to an adviser
Staff can talk to an adviser about an incident of bullying and harassment using Report + Support.
Report + Support is not a complaint process, this is an advice and guidance service.
Report an incident and talk to an adviser
The report will be sent to a Conflict Resolution Adviser or a HR Business Partner (depending on the situation) who will contact you to discuss your options.
Report an incident anonymously
The report will be submitted to the Diversity and Equality team who will review your report for monitoring and trend purposes. No direct action will be taken from anonymous reports, therefore if you are looking for a specific resolution, please submit a named report.
What a Conflict Resolution Adviser can do
- Provide advice and information on the University's Bullying and Harassment Policy (Dignity at Work and Study Policy and Procedure)
- Clarify whether the incident is bullying and harassment or something else
- If the complaint does not come under the University policy, sign post to appropriate services
- Provide advice and information on how to seek an informal resolution to your complaint
- Provide advice and information on how to make a formal complaint about bullying and harassment
- Sign post you to appropriate services which may be able to provide you with support and guidance e.g. Student Welfare or Trade Union
What a Conflict Resolution Adviser can not do
- Take responsibility for resolving your complaint
- Investigate your complaint
- Make a complaint on your behalf
- Speak to the alleged perpetrator, your line manager/department head on your behalf or act as an advocate in any way
- Attend meetings about your complaint, whether informal or formal, or act as an advocate, champion or representative in any way
- Provide counselling, mediation or any other form of intervention
- Promise confidentiality at all times - in certain circumstances an adviser will be required to share information with either Student Welfare or Human Resources
- Make any judgement of the legality of any action or behaviour
Be able to explain the likely outcome of any investigation or how the outcome decision has been made
When contacting an adviser may not be appropriate
A Conflict Resolution Adviser is a first point of call for staff who are concerned about bullying situations. If you have already instigated a complaint or grievance which is being actively investigated, then an adviser will likely be unable to provide any additional support. Similarly if you are dissatisfied with the outcome of a formal investigation then you should consider using the relevant appeals processes. However, if a situation has arisen that is new then this could be an appropriate situation with which to contact an adviser. If in doubt:
- Email: equality@liverpool.ac.uk
Reports of a serious nature
If your report relates to a serious incident, such as sexual assault, or relates to a none bullying and harassment incident, then please be aware that your report may be referred to a HR professional instead of a Conflict Resolution Adviser.
Back to: Human Resources