Photo of Dr Hugo Lam

Dr Hugo Lam BEng, MSc, PhD, FHEA

Senior Lecturer in Operations Management Operations and Supply Chain Management

About

Personal Statement

I joined the Management School in December 2015 after graduating from The Hong Kong Polytechnic University with a PhD degree in Operations Management. I also obtained my Master’s degree in Operations Management from The Hong Kong Polytechnic University, and my Bachelor’s degree in Electronic and Communications Engineering from The University of Hong Kong. Prior to my PhD studies, I had worked in a FTSE 100 company as a Lead Engineer for several years.

My research focuses on two areas: (1) social media technologies in operations management, and (2) social responsibility in global supply chain management. Some of my research papers related to these two areas are published or forthcoming in Journal of Operations Management (ABS 4*-rated journal), International Journal of Operations & Production Management (ABS 4-rated journal), Information & Management (ABS 3-rated journal), and International Journal of Production Economics (ABS 3-rated journal).

For the first research area, my research about the impact of firms’ social media initiatives on operational efficiency and innovativeness has been published in Journal of Operations Management (ABS 4*-rated journal), representing one of the earliest social media-focused papers published in this top journal in operations management. Currently I am helping build a stronger research community in this emerging research area. For example, I am co-editing a special issue on “The Use of Social Media in Operations and Supply Chain Management” for International Journal of Operations & Production Management (ABS 4-rated journal). I have organised a two-day research workshop on the same theme in Liverpool and will organise a relevant special track for the 2019 POMS International Conference.

For the second research area, my research about the impact of sustainable supply chain practices on firms’ financial risk has been published in International Journal of Operations & Production Management (ABS 4-rated journal) and selected as the Outstanding Paper of the Year. This research has received news coverage from several Dutch media outlets such as Supply Chain Magazine, Duurzaam Bedrijfsleven, and The Accountant and has been featured on the Dutch Association of Investors for Sustainable Development’s (VBDO) website. Currently I am co-editing a special issue on “Sustainable Logistics and Supply Chain Management in Emerging Markets” for Transportation Research Part E (ABS 3-rated journal) and leading a British Academy-funded research project about the operational consequences of mandatory environmental reporting in the UK.

Prizes or Honours

  • Emerald Literati Award (Emerald Publishing, 2019)
  • Certificate of Teaching Excellence (University of Liverpool Management School, 2019)
  • Outstanding Paper Award (International Journal of Operations & Production Management, 2019)
  • Principal Investigator of Food Systems Science Fund (CESFS and N8 AgriFood, 2019)
  • Principal Investigator of Early Career Researcher & Returners Fund (University of Liverpool, 2018)
  • Principal Investigator of BA/Leverhulme Small Research Grant (British Academy, 2017)
  • Principal Investigator of Early Career Researcher & Returners Fund (University of Liverpool, 2017)
  • Early Career Researcher of the Year (University of Liverpool Management School, 2016)
  • Certificate of Teaching Excellence (University of Liverpool Management School, 2016)