Referring to the Mental Health Advisors


If you are a student and think that you may require mental health advice and support you should contact the Wellbeing Team via phone on 0151 795 1000 or via email at Initially you will speak with a Wellbeing Advisor who will support you to resolve any issues you may have or they may arrange for you to see a counsellor or Mental Health Advisor.


If you are a member of staff who would like to refer a student, please contact for a copy of the referral form.

Urgent and Out of hours Mental health support

The Mental health Advisors do not replace services provided by the NHS, including crisis services. You can access support from the following NHS and Independent Sector services:

NHS Services

Your doctor/ GP - request an emergency appointment.

A&E at your local general hospital. If you live in Liverpool and are in crisis go to A&E at The Royal Liverpool University Hospital and ask to speak to a member of the Hospital mental health Liaison Team. This service is available 24 hours a day, seven days a week.

Call the NHS helpline 111 for advice

Independent Sector Services

The Samaritans Helpline – for people experiencing high levels of distress including suicidal feelings. Contact the Samaritans helpline (available 24 hours a day)  on 116 123 / 0151 708 8888 or e mail

Papyrus – Support for people feeling suicidal, available 10am- 10pm weekdays, 2pm-10pm weekends, 2pm – 10pm bank holidays on 0800 068 4141, text 07786 209697 or email

Liverpool Light offers mental health Support locally, based at 185 London Road, Liverpool, L3 8JG. The service is open 7 days per week between 6pm and 1am and offers support on a drop in basis.

James' Place provide a service to men and those who identify as men, over 18 in suicidal crisis. Contact James' Place via their website or via the 24/7 crisis textline by texting JP to 85258.