Student Services

Tel: +44 (0)151 795 1000

Student Services offer comprehensive support and welfare services through two teams: Student Welfare Advice and Guidance, and the Counselling and Mental Health Services.


Due to the ongoing situation with COVID-19, the Alsop Building is now closed. Student Services (including Counselling and Mental Health Advisory Service, and Student Welfare Advice & Guidance) will be providing enhanced support through phone and email between 9 am and 5 pm each day. For further information about COVID-19, please see the University wide FAQs.

For mental health resources to support you through these extraordinary times, visit our new Wellbeing Resouces page.

Student Welfare Advice and Guidance

Our role is to offer you advice, support and information on a wide range of non-academic issues including finance, disability, issues relating to your general welfare and support for international students. All teams are located in the Alsop Building on University Square (building 759, ref E7 on the campus map). A dedicated Information Point is located on the ground floor. 

Counselling and Mental Health Services

The Counselling Service is here to help you address personal or emotional problems that get in the way of realising your full academic and personal potential. The service offers free and confidential advice to all students.

The Counselling Service is located at 14 Oxford Street (Building no 436, ref C4 on the Campus map).

The Mental Health Advisory Service (MHAS) offers mental health support to students at the University of Liverpool. The Service is based at the Student Services Centre, Alsop Building (Building no 759, ref E7 on the Campus map).

Advice and Guidance

Visit Advice and Guidance


Visit Disability Advice and Guidance

International Students

Visit International Advice and Guidance

Money Advice and Guidance


Visit Money Advice and Guidance

Counselling Service

Counselling Service

Visit the Counselling Service

Mental Health Advisory Service

Mental Health Advisory Service

Visit the Mental Health Advisory Service