You can collect your BRP yourself at a time that is convenient to you, but should aim to collect it as soon as possible after arrival in the UK. You will need your BRP to complete registration at the University and for things such as opening a bank account.
Please note: some students receive a digital status rather than a physical BRP card to prove their immigration permission. Your visa confirmation letter should explain if you have a digital status.
Collecting your BRP if you are under 18 years old
If you are in the UK with your parents you should use the Alternative Collection Location (ACL) code listed below under 'Collecting from the University of Liverpool'.
If you do not use this code then you must collect your BRP from your local post office and you must have your parents with you to collect it.
If your parents are not in the UK with you then you should nominate a responsible adult / guardian to collect this for you. You can nominate a responsible adult by clicking here.
If you have any questions about collecting your BRP and you are under 18 years old please email u18enq@liverpool.ac.uk.
Collecting from the University
When applying for a Student Visa you should select to collect your BRP from an 'Alternative Collection Location'. You will then be asked to enter a code. You should enter code '2HE489'. This means that your BRP will be sent directly to the University of Liverpool.
You will receive further information in September 2023 on how to collect your BRP from the University when you arrive in Liverpool. You will receive an email asking you to book an appointment to collect your BRP from the University as part of your registration during Welcome Week (18th September 2023 onwards).
Collecting from a local post office
Anyone who does not wish to collect their BRP from the University can collect their BRP at a local Post Office which they choose when making the visa application online. The nearest participating Post Office will be assigned to you when you apply for your visa based on your residential address postcode. The Post Office details will be stated on the decision letter you receive when you are issued with your 90-day vignette.
When collecting your BRP take your passport, with stamped travel vignette and your visa confirmation letter with you. You will also be asked for your address so please have your full address with you and ideally write it on your visa confirmation letter. Your visa confirmation letter will explain which post office to collect your BRP from or if it does not and you can't remember where you chose please log into your visa application account on www.gov.uk to find the details.
If you do not have your visa confirmation letter or cannot log into your account online you may be able to collect it from one of the following Post Offices as these are the most commonly used ones by University of Liverpool students.
UPDATE Central Village Post Office has relocated to 39 Dawson Way, St Johns Shopping Centre, Liverpool L1, 1LH. Your BRP collection letter may state the old address but please ignore that and visit the post office in St Johns Shopping Centre.
| Post Office branch | Central Village | |
| Address | 39 Dawson Way, St Johns Precint, Liverpool, L11LJ | |
| Opening times | Monday - Friday
Saturday Sunday |
09:00-17:30
09:00-14:00 Closed |
| Extra information | This Post Office is only 10 minutes’ walk from the main campus. | |
| Post Office branch | Liverpool ONE Post Office (WHSmith) | |
| Address | 1-3 South John Street, Liverpool, L1 8BN | |
| Opening times |
Monday – Saturday Sunday |
09:00-17:30 11:00-15:00 |
| Extra information | This Post Office is based inside a stationery/book shop called WHSmith. It is on the first floor. WHSmith is in ‘Liverpool ONE’ shopping mall in the city centre. | |
If your BRP is not at the post office
Unfortunately, occssionally there are delays in the BRP being sent to the post office for collection. If at least 3 weeks has passed since you arrived in the UK, you have visited the post office several times to collect your BRP and it has still not been delivered, please report to the UKVI that it is not there using the online form here, scroll towards the end fo the webpage and click the green 'report now'.
After completing the short form you should receive a reply from the UKVI within 5 working days with further information about when you can expect the BRP to be delivered to the post office.
After collecting your BRP from the post office
Please book an appointment to attend international registration using the link that you will have received by email. If you have not received the link or cannot find your email please contact IAG: iagteam@liverpool.ac.uk.
Speak to a International Advice and Guidance advisor
If you are unable to find an answer to your query on our web pages email iagteam@liverpool.ac.uk or book an online confidential one-one appointment.