Pet Owners


"Absolutely wonderful care our pets receive. The whole staff from administration, reception to the surgeons, are professional efficient and friendly. I trust them with my dog totally" 

Hazel Pollittside (June 2018)

How to be referred

The Small Animal Teaching Hospital is a specialist referral centre which means that we see patients that have been referred to us by their primary care vet, in much the same way that your GP would refer you to a consultant at a hospital.

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You will receive on-going cost information throughout your pets stay at the hospital. There are different payment options depending on whether you have insurance or not.

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Visiting Us

In this section, you will find all the information you need about how to find us, visiting times, collecting your pet and much more.

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Comments & Complaints

The Small Animal Teaching Hospital aims to provide the highest standards of care and hope you do not have reason to be dissatisfied with our service. Should you have reason to complain please do so in writing to the Small Animal Teaching Hospital, Clinical Services Manager, Leahurst, Chester High Road, Neston CH64 7TE.