Pet owners

At the Small Animal Teaching Hospital we aim to offer your pet the highest standard of care. We understand that having an ill or injured pet is distressing, and you will want to ensure that any treatment is delivered with expertise and compassion.

Read more


How to be referred

The Small Animal Teaching Hospital is a specialist referral centre which means that we see patients that have been referred to us by their primary care vet, in much the same way that your GP would refer you to a consultant at a hospital.

Read more

Payments

You will receive on-going cost information throughout your pets stay at the hospital. There are different payment options depending on whether you have insurance or not.

Read more

Visiting Us

In this section, you will find all the information you need about how to find us, visiting times, collecting your pet and much more.

Read more

Complaints

The Small Animal Teaching Hospital aims to provide the highest standards of care and hope you do not have reason to be dissatisfied with our service. Should you have reason to complain please do so in writing to the Small Animal Teaching Hospital, Clinical Services Manager, Leahurst, Chester High Road, Neston CH64 7TE.