Important information for owners
Before your appointment, please download and read the SATH client information pack.
Pet Owners
"Can only praise the staff here, Hetty was extremely well cared for. All tests, scans and diagnosis carried out with speed and efficiency, vets explained everything in detail and had empathy and patience with Hetty, who to be honest wasn't an easy patient!!"
Gwen Rendell
How to be referred
The Small Animal Teaching Hospital is a specialist referral centre which means that we see patients that have been referred to us by their primary care vet, in much the same way that your GP would refer you to a consultant at a hospital.
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You will receive on-going cost information throughout your pet's stay at the hospital. There are different payment options depending on whether you have insurance or not.
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In this section, you will find all the information you need about how to find us, visiting times, collecting your pet and much more.
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Comments & Complaints
The Small Animal Teaching Hospital aims to provide the highest standards of care and hope you do not have reason to be dissatisfied with our service. Should you have reason to complain please do so in writing to the Clinical Services Manager, Small Animal Teaching Hospital, University of Liverpool, Leahurst, Chester High Road, Neston CH64 7TE.
