Miss Teri Harding

Administration IPH Professional Services


    Personal Statement

    The Student Experience team is responsible for day to day administration relating to student experience to include:

    • Inputting attendance/Running reports to identify students who fall below the minimum expected attendance
    level/Meet with Students to explain attendance policy and signpost to advice or further support within the University.
    • Escalate issues where necessary to LTSOs.
    • Organising Graduation Day for School of Health Sciences students (online ticket sales etc.)
    • The processing of Suspension/Withdrawal and Course Transfer Paperwork.
    • Student registration issues.
    • Ensure students are registered for the correct module within Banner and resolve any issues that may arise in relation
    to this.
    • Maintains and ensures the accuracy of student records on BANNER.
    • Overseeing student uniform measure and supply and following up any issues after delivery.
    • Setting up of EVASYS surveys
    • Management of student records within Liberty (Serengeti)
    • Take minutes at Committee and Programme Management Team meetings.
    • Welcome week activities
    • First of point of contact for all day to day student enquiries.
    • Administrative support for Periodic Review/HCPC Revalidation visits.
    • Maintain data within Student Movement Database.
    • Manage Outlook Calendars and school generic email accounts.
    • Provide cover for colleagues in times of sickness/leave or other unforeseen events.
    • Provide support for academic teaching activities