Get help

If you need support, we're on hand to help you get the most out of the University's IT services. 

What help can I get?

The CSD Service Desk can help you:

  • Activate your computing account
  • Access apps and software
  • Access any of our IT services - including on your laptop, mobile or tablet


Need help with academic registration? 

The Student Administration Services team can help you with any academic registration and Liverpool Life queries - just visit for assistance. 

Where do I go?

Visit our self-service portal at and follow these steps:

  1. Log in with your computing account username and password
  2. Click Support 
  3. Tell us what you're having trouble with and one of our Service Desk team members will be in touch

When can I go?

The CSD Service Desk self-service portal is available 24/7.