IT Quickstart for new students

Welcome to the University of Liverpool's IT Services Department. Here you will find all the information you need to get started with the University's IT services, from your computing account to email and wi-fi. 

Activate your account

Once your place has been confirmed you can start by activating your computing account online.
Your email account

Check your Uni email

When you've activated your account you'll receive a University email address. You'll get information by email from your tutors, lecturers and other official University channels.

Getting help

Help in Welcome Week

Where to find us on campus in Welcome Week for IT assistance.

Say hi on Zoom

Access you University Zoom account so that you're ready for meetings, chats and more when term starts.

My files

Store your stuff

You've got your OneDrive for Business storage space to keep all your important work and documents safe.

Enrol for 2FA

Enrol your device for two-factor authentication (2FA) from Duo to access University systems and services.

Ts and Cs

Read our IT Acceptable Use Policy to understand your responsibilities when using University IT services.

Academic registration

You can access your record through the student portal, Liverpool Life.
Office 365

Team up with Office 365

You have access to Microsoft Teams, OneDrive for Business, Forms and more.

Get connected

If you're on campus, you can connect your device to Eduroam. Here's how.

CANVAS support

Get help with CANVAS via the Canvas Tier 1 support team, 24/7, 365 days a year.

Free antivirus for your computer

We provide all staff and students with Sophos Home antivirus to install on your personal home computers.

Printing on campus

If you find yourself on campus needing to print, this is how to access the printers and top up your print credit.

Apps your personal computer needs to run

If you are choosing what device to use for the next semester, make sure it can do this.

Get the updates

Check the student intranet regularly for IT service announcements and news.

Meet the Team - IT Services

Dean explains how we can help you with IT