IT fundamentals for staff

Welcome the the University of Liverpool's IT Services Department.

Here you will find all the information you need to get started with the University's IT services, from your computing account to email and wi-fi.

Activate your account

Activate your University computing account online - all you need is your staff ID number from your appointment letter.

Check your details

View and amend your personal details in TULIP, where you can also view student academic records.

Help and support

Our Service Desk provides support 24/7, on and off campus, you can check service statuses and follow us on Twitter.

Get connected

If you're on campus, you can connect your devices to Eduroam. Here's how.



From tools for your role to your five free copies of Microsoft Office, here's your gateway to software at the University.

Your University email

When you've activated your account you'll receive a University email account. Here's how to access it.

Business systems

Find out which of the core business systems will support the work that you do.


Information on the machines and devices you'll need in your role.


Courses to help you you familiarise yourself with the software and systems we use across the University.

Advanced Research Computing

Research support

Find out which of our facilities will best support your research

Ts and Cs

Read our IT Acceptable Use Policy to understand your responsibilities when using University IT services.

Team up with Office 365

You have access to Microsoft Teams, OneDrive for Business, Forms and more.

Say hi on Zoom

Access your University Zoom account so that you're ready for meetings, chats and more.

Teaching and learning

There is a wide range of tools available to support staff with teaching and learning activities.


Printing on campus

If you find yourself on campus needing to print, here's what you need to know.