Audio Visual services

Computing Services supports the AV equipment across all centrally bookable lecture theatres and teaching rooms across campus.

The team of six technicians, who support the AV services, work Monday to Friday: 08:45 - 16:45.

Normal working hours

If you would like to request the services of a technician during normal working hours, please visit our self-service portal. Select Make a request > AV Support > AV Support. 

Notices giving contact details for AV technicians are displayed in lecture theatres and rooms. If you encounter an issue and need help, the technician will endeavour to attend within 10 minutes of the call.

If you are unable to contact a technician, please contact the CSD Service Desk.

Out of hours support

If you need a technician outside of normal working hours please contact Gary Swift or Mark Wilson who can advise on availability and the charges involved.

Charges for support at events

Normal working hours are Monday to Friday, 08:45 – 16:45
If the request is for setting up a system we will do our best to free up a technician for this and there will be no charge. However, if a technician is required to give dedicated support for a longer period, this may not be possible. In this case we can offer to bring in a contractor. This is likely to cost in the region of £50 per hour with a minimum period of four hours to be booked.

Weekdays after 16:45
For support requests after 16:45 there will be a charge. A CSD AV technician, if available, would cost around £20 per hour. If a CSD AV technician is not available, a contractor can be booked. This is likely to cost in the region of £65 per hour with a minimum period of four hours to be booked.

Weekends
For support requests at weekends there will be a charge. A CSD AV technician, if available, would cost around £30 per hour on Saturday and £40 per hour on Sunday. A minimum support period of four hours would be expected. If a CSD AV technician is not available, a contractor can be booked. This is likely to cost in the region of £85 per hour with a minimum period of four hours to be booked.