Audio Visual services

Computing Services supports the AV equipment across all centrally bookable lecture theatres and teaching rooms across campus.

The team of six technicians, who support the AV services, work Monday to Friday: 08:45 - 16:45.

How to request AV support

If you need a technician to support your meeting or event, either within or outside of working hours, please visit our self-service portal and navigate to Request > AV and video conferencing > AV Support

Please note that a minimum of 10 working days' notice ahead of your event is required in order to fulfil your request. 

 

Something's gone wrong in your venue...

AV technician contact details are displayed in lecture theatres and rooms. If you encounter an unexpected issue and need help, the technician will endeavour to attend within 10 minutes of the call.

If you are unable to contact a technician, please get in touch with the CSD Service Desk.

 

Charges for support at events

Normal working hours are Monday to Friday, 08:45 – 16:45
If the request is for setting up a system we will do our best to free up a technician for this and there will be no charge. However, if a technician is required to give dedicated support for a longer period, this may not be possible. In this case we can offer to bring in a contractor. This is likely to cost in the region of £50 per hour with a minimum period of four hours to be booked.

Weekdays after 16:45
For support requests after 16:45 there will be a charge. A CSD AV technician, if available, would cost around £20 per hour. If a CSD AV technician is not available, a contractor can be booked. This is likely to cost in the region of £65 per hour with a minimum period of four hours to be booked.

Weekends
For support requests at weekends there will be a charge. A CSD AV technician, if available, would cost around £30 per hour on Saturday and £40 per hour on Sunday. A minimum support period of four hours would be expected. If a CSD AV technician is not available, a contractor can be booked. This is likely to cost in the region of £85 per hour with a minimum period of four hours to be booked.