Returned Medicines Policy

The British Veterinary Association Code Of Practice On Medicines (2000) states:

"Once stock has been dispensed, it should not be accepted back into the dispensary.  No returned goods should be offered for resale because there may have been problems with storage conditions beyond the veterinarian’s control."

This means that we cannot give refunds for returned medications as we are obliged to dispose of them.

Out of date or unused medicines can be returned to the Small Animal Teaching Hospital for disposal.  Unfortunately no refunds can be offered.