Behind the Screen

Behind the Screen is a content series that offers a glimpse into the inner workings of IT Services. Here you'll meet various members of our team, gain insight into our strategy as the University works towards Liverpool 2031, and get expert opinions on the latest tech developments. 

Outdoor studying just got an upgradeOutdoor studying just got an upgrade

Outdoor studying just got an upgrade

Grab your notes, your laptop, and your sunnies because studying doesn’t have to mean staying indoors. 

Posted on: 28 April 2025

How to get the most out of your Microsoft Teams calls, meetings, and conferences How to get the most out of your Microsoft Teams calls, meetings, and conferences

How to get the most out of your Microsoft Teams calls, meetings, and conferences

Microsoft Teams is a collaboration tool many of us use every day. From sending quick messages to sharing project documents with your colleagues, the enhancements it can make to teamwork are endless.

Posted on: 28 April 2025

How to save energy while using techHow to save energy while using tech

How to save energy while using tech

Technology has changed our lives beyond recognition, but our devices also consume a lot of energy, from the day they are produced to the day they are replaced.

Posted on: 22 April 2025

Bringing AI to campus: Developing a chatbot for the University of Liverpool Bringing AI to campus: Developing a chatbot for the University of Liverpool

Bringing AI to campus: Developing a chatbot for the University of Liverpool

We spoke to Steven Gow, our Digital Solutions team leader, about chatbots and how they can help us at the University.

Posted on: 26 March 2025

Meet our Business Intelligence SpecialistMeet our Business Intelligence Specialist

Meet our Business Intelligence Specialist

Sally Newey wrangles data from across the University to make it fit for reports and visualisations that feed our Business Intelligence.

Posted on: 25 March 2025

Why you need to be aware of your OneDrive storage limitsWhy you need to be aware of your OneDrive storage limits

Why you need to be aware of your OneDrive storage limits

Tips from our experts on keeping your OneDrive storage at a good level so your data stays safe.

Posted on: 20 February 2025

'There isn’t always a clear answer, but if I can’t help, I’ll find someone who can'

'There isn’t always a clear answer, but if I can’t help, I’ll find someone who can'

Bronagh O’Loan, our Information Security Analyst, loves a good process document, playing detective at work, and stockpiling chocolate bars.

Posted on: 19 February 2025

PaperCut: The new software inside our printersPaperCut: The new software inside our printers

PaperCut: The new software inside our printers

During summer 2024, IT Services moved our University’s Ricoh Multi-Functional Devices (MFDs) over to new software, PaperCut.

Posted on: 6 February 2025

One year of Panopto – A year of capturing your lecturesOne year of Panopto – A year of capturing your lectures

One year of Panopto – A year of capturing your lectures

In IT Services we’re always looking to improve your digital experience at our University by rolling out the best new technology. But sometimes things do go wrong and then the team are ‘all hands on deck’ to keep you working and studying at your best.

Posted on: 13 January 2025

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