ULMS Electronic Module Catalogue |
The information contained in this module specification was correct at the time of publication but may be subject to change, either during the session because of unforeseen circumstances, or following review of the module at the end of the session. Queries about the module should be directed to the member of staff with responsibility for the module. |
Title | CONSUMER BEHAVIOUR | ||
Code | ULMS795 | ||
Coordinator |
Dr KE Kerrane Marketing (ULMS) K.Kerrane@liverpool.ac.uk |
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Year | CATS Level | Semester | CATS Value |
Session 2024-25 | Level 7 FHEQ | First Semester | 15 |
Pre-requisites before taking this module (other modules and/or general educational/academic requirements): |
Modules for which this module is a pre-requisite: |
Programme(s) (including Year of Study) to which this module is available on a required basis: |
Programme(s) (including Year of Study) to which this module is available on an optional basis: |
Teaching Schedule |
Lectures | Seminars | Tutorials | Lab Practicals | Fieldwork Placement | Other | TOTAL | |
Study Hours |
10 |
10 |
5 |
25 | |||
Timetable (if known) | |||||||
Private Study | 125 | ||||||
TOTAL HOURS | 150 |
Assessment |
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EXAM | Duration | Timing (Semester) |
% of final mark |
Resit/resubmission opportunity |
Penalty for late submission |
Notes |
Examination. There is a resit opportunity. Standard UoL penalty applies for late submission. This is an anonymous assessment. | 2 | 60 | ||||
CONTINUOUS | Duration | Timing (Semester) |
% of final mark |
Resit/resubmission opportunity |
Penalty for late submission |
Notes |
Group assignment. There is a resit opportunity. Standard UoL penalty applies for late submission. This is an anonymous assessment. | 0 | 40 |
Aims |
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The module aims to: Provide students with the means to develop a critical appreciation of the theory of consumer behaviour: in particular to evaluate the contribution of this knowledge to our understanding of marketing; Enable students to reflect on the relationship between theory and marketing practice. |
Learning Outcomes |
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(LO1) Understand the nature and scope of the field of consumer behaviour; |
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(LO2) Understand the contribution of cognitive psychology to the development of our understanding of consumer behaviour; |
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(LO3) Understand the dimensions and limitations of a behaviourist perspective on consumer behaviour; |
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(LO4) Understand the role and significance of external influences on consumer behaviour: including reference groups and culture; |
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(LO5) Have insight into how an understanding of consumer behaviour might be used to develop marketing strategy; |
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(LO6) Understand critical perspectives on the importance of consumer research. |
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(S1) Adaptability. Through the assessment process, in particular the group work activities. |
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(S2) Problem solving skills. Via seminar activities which include case study material and associated questioning. |
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(S3) Commercial awareness. Via the lecture programme. |
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(S4) Teamwork. Via class discussion. |
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(S5) Organisational skills. Preparation for assessment and contribution to seminar activities. |
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(S6) Communication skills. Spoken: seminar contributions. Written: assignment and examination. |
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(S7) International awareness. Case studies embedded throughout the lecture programme plus a cultural awareness activity linked to seminars. |
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(S8) Lifelong learning skills. Seminar work which focuses upon working in teams. |
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(S9) Ethical awareness. Embedded into the lecture programme plus groupwork activity. |
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(S10) IT skills. Via assessment activity. |
Teaching and Learning Strategies |
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2 hour lecture x 5 weeks |
Syllabus |
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Introduction to consumer behaviour: critical evaluation; Affect and cognitive influences on behaviour; Product knowledge and involvement; Attitude formation; Consumer decision making and personality; Classical and operant conditioning; Complaining behaviour and vicarious learning; The influence of culture and reference groups; Using consumer behaviour to develop marketing strategy. |
Recommended Texts |
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Reading lists are managed at readinglists.liverpool.ac.uk. Click here to access the reading lists for this module. |