How can we help?
Is there something new you need to do, but you don’t know whether you can do it in one of the University’s existing systems, or whether we need to build or buy something new?
Have you decided to buy a system to carry out some activity, but aren’t sure which would best meet your department’s needs?
Are you discussing a policy change which you think will require system support?
Are you putting in a research bid which will require major technical changes or support?
Are you hampered by a lack of access to the right data to carry out your work?
Do you carry out a lot of your processes on paper and worry about losing information or missing out necessary steps?
The Business Analysis team can work with you to help you understand and define your needs. We can help you consider how your local requirements feature within the larger context of the University and who else might be impacted by your changes. By answering key questions early in the process of change, we can work together to give your project the best chance of success.
For large, cross-institutional projects, our Project Managers can help by ensuring your project is properly established and effectively managed throughout, using professional project management methodologies. Making sure you have clear timelines and implementation and/or action plans against which to measure progress.
If your requirements include improving existing processes or defining new ones, our Process Analysts will help you to do this in the most effective way, using their process management skills and expertise to ensure you have the most efficient, fully documented processes in place.
What do we need to know?
- What are you hoping to achieve? - the most important question!
- Who benefits from the changes? (Students/staff – which groups or departments?)
- When do your changes need to be in place?
- Is there anything you are aware of going on in the University or outside that will affect your plan?
- Is anyone else affected by your planned changes?
- How will we know if your changes have achieved the desired effect?
- Which of your requirements are ESSENTIAL and which are DESIRABLE? – be honest! Sometimes the best approach is to give you what you REALLY need first, and then revisit your requirements again once things are up and running.
This gives you a flavour of the kind of information we will need to support you. But don’t worry if you don’t know the answer to all this already! The first part of the process is to start to consider these questions.