What do we do?
The Business Improvement is responsible for liaising with key colleagues in central Professional Services and all Faculty areas to capture IT requirements and process improvement needs.
How do we do it?
The team also ensures that any IT related projects are appropriately planned and resourced – whether projects are identified during the annual planning round or in-year. The Business Analysis team ensures projects are properly initiated and that requirements are clearly identified and the Project Managers ensure that major IT projects are managed and controlled effectively. The Process Improvement Team’s objective is to ensure institutional processes are assessed and improved.