Clearing FAQs

Accepting our offer 

Q: I have been given a Clearing offer from Liverpool, how do I accept?

A: To accept the offer you need to go on to UCAS Track and enter the details of the course as your Clearing choice, specifying L41 as the institution, and entering the code for the course we have offered. Please note, you must do this by the deadline given on the offer email you received from the University.

Q: I have been told I need to “refer” myself to you, what does this mean?

A: If you would like to accept our Clearing offer, you must follow the steps above (see Q: I have been given a Clearing offer from Liverpool, how do I accept?). This process is also known as referring yourself. 

Q: I received an email with a deadline for me to take up the Clearing offer.  Is it possible to have an extension?

A: Email notify@liverpool.ac.uk, stating the reason you would like an extension, your UCAS personal ID number and the course you are holding an offer for.  Please use the email subject line “Clearing offer extension”.  We will then email you confirming whether we can extend the deadline or not.

Q: I have been given a Clearing offer from Liverpool and I wish to accept, however my firm choice institution has not/will not release me. What should I do?

A: You should continue to negotiate your release from your firm choice institution, as unfortunately you can’t accept your Clearing offer until this stage has been completed. Once you have been released please follow the steps above (see Q: I have been given a Clearing offer from Liverpool, how do I accept?).

If you don’t think you will be able to refer yourself to us by the deadline given in your offer email, you should request an extension (see Q: I received an email with a deadline for me to take up the Clearing offer.  Is it possible to have an extension?). 


Declining our offer

Q: I have been given a Clearing offer from Liverpool, how do I decline?

A: Email notify@liverpool.ac.uk, stating the reason you wish to decline, your UCAS personal ID number and the course you are holding an offer for. Please use the email subject line “Clearing place decline”. We aim to process requests as quickly as possible once we receive your email.  

If you have referred yourself to us using UCAS Track, please also see Q: I have referred myself through UCAS track, however I have changed my mind and now wish to be released. What should I do?

Q: I have referred myself through UCAS Track, however I have changed my mind and now wish to be released. What should I do?

A: Email notify@liverpool.ac.uk, including your UCAS personal ID number and the course applied for. Please use the email subject line “Release back into Clearing”. 

Q:I have been accepted for one course, can I be considered for another?          

A: This may be possible, however it will depend on if the entrance requirements for the requested course have been met and whether or not any places are available. Email notify@liverpool.ac.uk, including your UCAS personal ID and the course change required. Please use email subject line “Request for course change”. 

Q: On the email I received my qualifications are listed incorrectly, what should I do?

A: Email notify@liverpool.ac.uk, giving full details of the qualification in question, your UCAS personal ID number and the course you are holding an offer for. Please use the email subject line “Clearing offer qualification amendment”. 


Next Steps

Q: When will I receive Induction/Welcome Week Information?

A: Once we have processed your application and updated your offer to unconditional, you will receive an email containing Induction and Welcome Week information within a few days.  More information can also be found at www.liverpool.ac.uk/welcome 

Q: When will I be sent information about accommodation/how do I apply for accommodation?

A: Once we have processed your application and updated your offer to unconditional, you will receive an email from our Accommodation Office inviting you to apply for accommodation. We guarantee accommodation for students joining us in September 2018. We will try to allocate rooms according to preferences, however, please note this may not be possible.

 

More information can be found at www.liverpool.ac.uk/accommodation/ Contact the Accommodation Office on T: 0151 795 0319 / E: accommodation@liverpool.ac.uk.