Information for Parents and Supporters

If your son/daughter is considering a study abroad opportunity, we have created this webpage to help you feel confident in their decision.

Sending your son/daughter off overseas can be daunting. An overseas exchange might be the first time they've travelled abroad without you, or it might be the first time they've been overseas at all.

If you have any questions about the different exchange and study abroad options available, you should encourage your son/daughter to contact us.

Exchange is an empowering experience that should be embraced by students in every aspect – from initial enquiry, through to choosing a destination and getting on the plane.

The Study Abroad Team exists to offer support and guidance to students throughout this exciting journey. However, it’s important for everyone involved to remember that this is a partnership and the team can only fulfil their duties if everyone has played their part. Ultimately, we want all our students to have a fantastic time abroad and we will always do our best to help.

The topics below are the most common worries that we find parents/supporters communicate through their son or daughter. We hope that by providing this detailed information it will help you to feel confident in their decision to participate in this life-enriching experience.

Please consult the University of Liverpool’s Guide for Parents and Supporters for further information.

It is important to remember that the University is an adult learning environment. Under Data Protection Law, we cannot give out information to you (or any third parties) about your son or daughter. If you are very worried, you can call and give us information about your concerns and we will respond accordingly but please be aware that we won’t, however, be able to discuss how we will respond.

  • Support from the Study Abroad Team

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    The Study Abroad Team at Liverpool provides a range of services to support students before, during and after their time abroad.

    Every member of the Team has had personal experience studying abroad. As such, we understand completely and can relate to pretty much everything a student may encounter throughout their study abroad journey! We aim to help and provide assistance by offering a number of services including:

    • Study Abroad Fair and information sessions
    • Drop-in sessions
    • Global connect meetings
    • Mandatory pre-application and pre-departure briefings
    • Handbooks
    • Online Tool Kit
    • Skype meetings
    • Pastoral support
    • Administrative support
    • Welcome back and career development events

    Students can of course contact the Team via telephone and email, but we hope that by providing the services above our students will get the majority of information they need to have a successful time abroad.

  • Expectations for students

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    The Study Abroad Team is here help facilitate the study abroad journey for over 300 students each year. As such, students are expected to take ownership and responsibility for their personal experience.

    Unfortunately, every year a minority of students encounter difficulties as a result of not reading information or responding to deadlines. We have listed the support the team provides above however in order to ensure that the Study Abroad experience is as transformative as possible, students should:

    • Read all material and information given by the Study Abroad Team and academic departments
    • Attend compulsory pre-application and pre-departure briefings
    • Regularly check University of Liverpool email accounts and Mobility Online
    • Read and respond to all information sent by the host university
    • Communicate with members of University of Liverpool staff and members of staff at partner universities in a polite and appropriate manner
  • Visa/Study Permit

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    Students studying abroad may require a visa or study permit. This will depend entirely on the country where the student is studying and for how long they are studying in the host country.

    The Study Abroad Team does not have expertise in international visas and study permits, however, students will be contacted by their host university with full details regarding visas/study permits if necessary. If your son/daughter has any queries or issues regarding visas or study permits they should:

    • Check the visa section on the Foreign and Commonwealth Office for the relevant country: https://www.gov.uk/foreign-travel-advice
    • Contact their host university for advice
    • If necessary, contact the relevant consulates/embassies/government authorities of the host country

    This is because, otherwise, the team ends up acting as a middleman which makes the process longer.

  • Mobility online

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    The team have built an online system to guide students through their Study Abroad journey: Mobility Online. The key aspects of Mobility Online are:

    • Applications for all Study Abroad opportunities are made through Mobility Online
    • Mobility Online shows all key actions the students need to complete in chronological order
    • Mobility Online provides all documentation relating to Study Abroad which can be downloaded and uploaded via the system (for example, Erasmus+ learning agreement, course approval form)

    Whilst we send regular reminder emails about what students need to do, we require students to regularly login to Mobility Online to ensure that they have completed all their necessary actions.

  • Accommodation

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    Finding accommodation overseas is often the most stressful part of studying abroad for both students and parents but is it all part of the experience! Accommodation at partner universities varies greatly. At some partner universities it is mandatory for study abroad students to live on campus whereas other partners do not offer any university affiliated accommodation.

    Ultimately, finding accommodation overseas is the responsibility of the individual student, however students are assisted with the following:

    • The Study Abroad Team provides general advice and guidance on finding accommodation. E.g. useful websites, scams to bear in mind, partner university details, opportunities to contact students who have previously studied at the host university
    • All students will be contacted by their host university with information about finding accommodation including on and/or off campus housing 

    It is very common for students to arrive in their host country without having previously arranged permanent accommodation. For this reason we always encourage students in this situation to arrive well before orientation in order to give them time to look for suitable long-term accommodation. 

  • Module Choices

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    A fantastic advantage to studying abroad is the fact that students have the opportunity to expand their academic horizons and study modules different to those offered here at Liverpool.

    Students are therefore required to choose modules to study at their host university. This is done with the approval of their departmental Academic Study Abroad Coordinator. Our academic colleagues carefully match each academic programme to ensure that the partner's module catalogue suggests that are enough relevant and appropriate modules at our partner universities.

    When choosing modules our academic colleagues will assist students with their choices and direct them to sign-up for:

    • Equivalents at the partner for any mandatory University of Liverpool modules
    • A number of options at the partner, as students may not always be allocated their first choice modules, so it is important to be flexible and open-minded regarding modules

    Just like for students coming into Liverpool for an exchange, the initial list of modules that our students submit to their Host University is generally not finalised until Orientation at the partner. On some occassions, due to timetable clashes, modules being full or changes in the curriculum, a module on the initial list may no longer be available. For the majority of partners, if this happens, our student will know before they leave for their Host Country. In these instances, students may have to choose between the following:

    a)      Having fewer choices of modules on return to Liverpool in order to make-up for missed content

    b)      Deciding whether continuing with the mobility and leaving for the Host Country is still the right option for them academically

To find our more information about our exchange procedures please refer to our Forms and Handbooks page.