Non-medical help (NMH) support for disabled students

This page provides information about the non-medical help support.

Non-medical helpers are qualified support workers that can provide a range of one to one support, for example, practical laboratory assistance, specialist mental health mentoring, a sighted guide, study skills tutor, scribing and reading in examinations.

Specialist mentors

Mentors provide one-to-one support which helps students address the barriers to learning impacted by a particular impairment e.g. mental health difficulties or autistic spectrum disorders. This could include issues such as coping with anxiety and stress situations, how to deal with concentration difficulties, time management, prioritising workload and creating a suitable work-life balance. Mentors are not advocates or counsellors; their role is to promote independent learning as well as empowering the student to manage their work load, especially during times of transition.

Library assistant

A Library Assistant helps students with general support in the library, which could include accessing books from shelves, searching the library catalogue, locating and/or collecting materials and photocopying etc.

Specialist study skills tutor

These confidential, one-to-one sessions, offer support in the following areas largely, for students with Specific Learning Difficulties (SpLD) e.g. ADHD, Dyslexia:

  • Mathematics, stats and numeracy - support to build confidence in your mathematical abilities.
  • Academic writing and study skills - guidance for students wishing to develop their academic writing and study skills. Each session is different but the topics covered include:
    • Planning and structuring written work
    • Academic writing 
    • Research and referencing
    • Reading techniques
    • Note making techniques
    • Revision planning
    • Time management and organisation
    • Memory strategies
    • Literacy support in the areas of spelling, punctuation, grammar and accuracy of thought presentation
    • Presentation skills
    • Critical thinking skills.

Study skills tutors cannot provide subject specific tuition, however, tutors can work with a student using course materials as a framework.

How to access non-medical helper support

If you would like to discuss if you are eligible to access non-medical help support, please contact the Disability Advice and Guidance team.


Speak to a Disability Advice and Guidance advisor

If you are unable to find the answer to your query on our web pages, please email disteam@liverpool.ac.uk. Alternatively, if you are a registered student book a quick enquiry call back in the Student Services hub.