Support for students

The University provides support for students who have experienced sexual assault, harassment or hate crime. There are also external organisations, in Merseyside and beyond, that can provide additional specialist support and information. This page contains details of the support available to students.

Student Welfare Advice and Guidance

Based in the Alsop Building on University Square, Student Welfare Advice and Guidance offer confidential advice and support for students. They can liaise with other university departments to arrange, for example, submission of extenuating circumstances or alternative accommodation. They can also advise on your options with regards to reporting to the Police or making a complaint to the University, and signpost to specialist support such as Safe Place.

T: 0151 795 7879 (reception)


Counselling and Mental Health Advisory Service

The Counselling and Mental Health Advisory Service offer confidential advice and support for students dealing with personal and emotional difficulties. Trained counsellors and mental health advisers can help you to make sense of what has happened to you and come to terms with it. For practical support in the aftermath of an incident, students should be referred to Student Welfare Advice and Guidance.

T: 0151 794 3304


Guild Advice Service

The Guild of Students offer confidential, independent advice and advocacy for students. They can support you to make a complaint to the University about the conduct of another student or member of staff, if you wish to do so.

T: 0151 794 6868


External support

Hate Crime

Stop Hate UK is one of the leading national organisations working to challenge all forms of Hate Crime and discrimination, based on any aspect of an individual’s identity. Stop Hate UK provides independent, confidential and accessible reporting and support for victims, witnesses and third parties. 

0800 138 1625

Sexual Assault

Safe Place – Sexual Assault Referral Centre. Safe Place provides specialist support for anyone who has been sexually assaulted, recently or in the past. The Centre provides medical examinations and follow-up support; can liaise with the Police if you wish; and can arrange further support through Independent Sexual Violence Advisors (see below).

0151 295 3550

Sexual health clinic

There are a number of sexual health clinics in Liverpool: details can be found at:

Sexual Assault and Childhood Sexual Abuse

Rape and Sexual Abuse Support Centre (Cheshire and Merseyside) –offer specialist counselling for survivors and run an information line. The Centre also provides access to Independent Sexual Violence Advisors, who are specially trained to advise and support survivors and act as links to further specialist support. 

0330 363 0063

Survivors UK – support for male survivors.

Helpline: 0845 1221201, Mon, Tues and Thurs 7-10pm

The Trans Survivors Switchboard - a national helpline for trans survivors of sexual violence (including non-binary people and those questioning their gender identity).

Helpline: 01273 204050, open Sundays 1-5pm.

Domestic Abuse/physical violence

Galop – for LGBT (lesbian, gay, bisexual and trans) people, experiencing domestic abuse

Helpline: 0800 999 5428


National Women’s Aid – for women experiencing domestic abuse

24 hour free helpline: 0808 2000 247

Men’s Advice Line – for men experiencing domestic abuse

Helpline: 0808 801 0327 (Monday to Friday, 9am-5pm)

Liverpool Domestic Abuse Service - for women and girls experiencing domestic abuse.

Freephone : 0800 084 2744

Rights of Women is a women's voluntary sector organisation which provides free legal advice and information to women affected by sexual violence. They publish a range of free information on areas of sexual violence law to support women through the criminal justice process, including From Report to Court: a handbook for adult survivors of sexual violence.

Revenge porn

The Revenge Porn Helpline - for those who have had sexual media of themselves shared without their consent.

Helpline: 0345 600 0459, open Mon-Fri, 10am-4pm.


National Stalking Helpline

Freephone: 0808 802 0300 (9.30am-4pm; 1-4pm Wednesday)