Other sources of help and information

There are a number of local and national agencies that you might consider contacting for advice, information and support on a wide variety of issues. Below is a list of a number of them. If you know of others that you think might usefully be included here, please do not hesitate to contact the Counselling Service.

The Counselling Service are unable to take responsibility for the content featured on any external website, nor can we recommend any one source of help above another.


This site contains a comprehensive list of resources aimed at young people experiencing mental health problems.

Alcoholics Anonymous

Offering support, advice and information to people who are experiencing  drink related problems. The website contains useful sections with specific  advice for young people.


The Anna Freud website has a section on self-care which includes 89 'tiles'which cover activities which might help students to think about their own self-care.

The Alder Centre

A service for all those affected by the death of a child. Further information  including opening hours can be found at the following information  website:

Befrienders International 

Offering advice, information and contacts for people feeling suicidal and  their friends/relatives.

British Association for Counselling and Psychotherapy  

The BACP website offers a feature whereby you are able to locate counsellors  available in your area: a searchable database on postcode and  county.


Helpline: 0800 169 6928 

Providing a helpline for people experiencing  bullying as well as more general advice and information about  bullying.

(The Campaign Against Living Miserably)
Tel:  0800 585858

A telephone support line for young men who are feeling desperate or  suicidal


A national charity offering telephone support for children and young people  in danger. Also contains other information.

Chinese Mental Health Association
Tele-Counselling Service  020 7613 1008

A registered Charity which was set up in 1993 for the aim of improving the  quality of life of the Chinese communities and improving their access to  culturally sensitive mental health services.  

We are pleased to let you know that our counselling service has increased a  new feature – Telecounselling that has enabled the service users to receive counselling through internet and webcam (clients who use this option should have either Skype, MSN or Yahoo messenger on their computer for connection).

This Telecounselling service is free-of-charge and we would like to encourage  more service users to access the service.   We also offer face-to-face and  telephone counselling which are on an affordable fee.

PSS - Crisis Counselling Service  

A service providing short term, rapid response counselling for people  affected by a sudden trauma or event. Contact 18 Seel Street, Liverpool (0151  702 5545) or for more general information contact (0151 702 5533)

CRUSE Bereavement Care

CRUSE is a national charity that offers support and information for people  affected by a death, including one to one counselling, information and  advice.

Depression Alliance  

Offering information and support to people in the UK who are experiencing  depression.

Beat Eating Disorders - BEAT  

The Association offers advice, information and support to anyone experience  eating related problems - with specific information available to young people  and relatives/friends.

Mental Health Foundation  

An organisation that undertakes research into mental health issues, it is  also a valuable source of information.


A support ground for children and young people experiencing sexual identity  issues. Offers links to other useful sites and sources of  information.

Muslim Youth Helpline  
0808 808 2008

A telephone helpline for young Muslims who want to discuss personal issues  with a trained volunteer.


A national charity offering information, support and advice on a whole range  of mental health issues. Information is also available via the website regarding  local groups.

Tel: 0845 7660163

Narcotics Anonymous  

A national charity that runs support groups and offers information for people  who want support with drug use

National Schizophrenia Fellowship (now Rethink)  

A source of information about a full range of mental health/illness  issues


A source of information and guidance on a range of physical and emotional  problems.

PAPYRUS - Prevention of Youth Suicide

UK resources and support for those dealing with suicide, depression or  distress – particularly teenagers and young adults.

Paul's Place

Paul’s Place is a specialist FREE Postvention Bereavement counselling service, for those Bereaved by Suicide.

Royal College of Psychiatrists

The Royal College of Psychiatrists have produced a range of information of  leaflets covering many aspects of mental health/illness issues - available  directly from their website.

The Samaritans 

Email: jo@samaritans.org

A national charity offering a 24 hour telephone helpline for people who are  suicidal or despairing. They additionally offer an e-mail service.

0845 767 8000  (12.00 noon - 2.00 am everyday)

Saneline is a national out-of-hours telephone helpline for anyone coping with  mental illness, whether they are sufferers, carers, or concerned relatives or friend.

Students Against Depression  

Information, advice, real student stories - a resources for all students who  experience depression.

Worst Kept Secret 

Helpline: 0800 028 3398

Providing help, support, advice and information to  people experiencing domestic violence. 

Young Persons Advisory Service
36 Bolton Street, Liverpool, L3 5LX (at the side of the Adelphi)
Tel: 0151 707 1025

Offering a range of drop in services including advice, counselling and  support groups. Specific advice available on a range of welfare issues,  including drug use, homelessness etc.

Local Telephone Helplines

Alcohol Treatment Programme
0161 904 0050

Alcoholics Anonymous
0151 709 2900 or 0345 697555

Brook Advisory Centre
0151 709 4558

Council for Involuntary Tranquillizer Addiction
0151 949 0102

City Link
0151 709 0990

Disablement Resource Unit
0151 709 0990

Drug Free
0151 207 1133

Dyslexia Association Wirral
0151 653 4040

Gay Youths are Out
0151 709 6660

Liverpool Bereavement Services
4th Floor, Rail House, Lord Nelson Street, Liverpool 
0151 708 6706 

Mersey Body Positive and Merseyside AIDS Support Group
0151 709 9000

Mersey Region Epilepsy Association
0151 298 2666

Merseyside Drugs Council
0151 709 0074 or 0151 708 6626

Liverpool Mind 0151 529 3247
Wirral Mind 0151 512 2200

A free counselling service for 11-19 year olds who have issues relating to  drug and alcohol use - either their own or the effects of other peoples' use. 

Based at Merseyside Youth Association
65-67 Hanover Street, Liverpool, L1 3DY
Telephone 0151 702 0740

0151 709 2058