Internal Support

The University provides a range of practical and emotional support covering a wide range of issues to ensure that you have a successful transition into University life and continue to feel supported as you progress. Below you will find links to the various areas you can access support:

Support within your Academic Department

Your Academic Adviser is the first port of call if you are having problems with your academic studies. If you have a quick query about your course, module choices, extensions to deadlines or anything related to your course of study then you should contact your Student Support Offices.

The Counselling Service

Based on campus, the Counselling Service provides confidential counselling and support

Student Health Services

An NHS GP practice providing Student Health on campus and a drop-in health advice centre at the main halls of residence


Student Administration Centre

The Student Administration team cover a wide variety of activities relating to student administrative and academic processes including student records, examinations and graduation, Fees and funding

Halls of Residence - Pastoral Care

The team are there to help you with any personal problems and aim to assist students by being pastoral leaders

Careers Service

Offering careers information and advice and can also help with issues related to changing or leaving your course

Housing Rights Support

For those of you who have chosen to live in private sector accommodation there may be times when you need advice and guidance on your rights as a tenant. Our partners at Liverpool Student Homes have a Private Sector Housing Rights Advice Worker, who can provide advice and support on; tenancy agreements or contracts, tenancy deposits, disrepair, rent arrears, illegal eviction and harassment, homelessness, tenant disputes, landlord negotiation, complaints and legal action.