Student ID Cards

Why do I need a student ID card?

Your student ID card identifies you as a student at the University of Liverpool. It will provide you will access to University facilities such as the University Libraries, Sports Centre (if you are a member), and Computing Services. When dealing with student enquires, most departments will ask you for your Student ID card.

Using your card

Please carry your card with you at all times; you may be asked to produce it to obtain various services or to establish your right to be in certain places. Some departments have local rules that ID cards must be displayed in certain areas. Do not lose your card or lend it to others.

Your card is valid for the entire duration of your studies. It remains the property of the University of Liverpool at all times.

New students - photographs

You will be requested to upload a passport sized photograph as part of the online registration process. When prompted, you will be able to browse your computer to find a suitable image file. This should be a .jpg file with a size of no more than 1 MB.  Your photograph should be a portrait image approximately in proportion to a 6"x4" portrait photograph.

The image should be taken in colour and show your full head with your eyes open and clearly visible (with no sunglasses, tinted glasses or hair across your face). It should be free from reflection or glare on your glasses and the frames should not cover your eyes. You should be face fronting and looking directly into the camera. Your head and/or face should not be covered unless this is for religious or medical reasons.

There should be no other person in the photograph and the photograph must not have been altered with image filters (eg snapchat/face swap).

Please be aware that any unsuitable images may require us to issue you with a replacement card at a later date, for which you will incur a charge.

You will have the opportunity to confirm that the image is correct before sending this to the University. If you do not upload your image prior to your arrival at the University, there will be a considerable delay in the issuing of your student ID card which will impede your access to the services described above.

Your student ID card will be provided to you by your department during Welcome Week. Please be aware that it is unlikely that you will receive this smart card during Welcome Week if you do not upload your image online by 11:59pm on Wednesday 4 September 2019.

Replacement cards

If your student ID card no longer works or has been damaged beyond reasonable use*, or if you have changed your personal or programme details (in terms of the information displayed on the card), you should call into the Student Administration Centre to request a new one. Please ensure that you bring your existing card with you. Your replacement card will be produced free of charge.

If you card has been reported to the Police as stolen, please also call into the Student Administration Centre to request a replacement, bringing with you a copy of your Police Crime Report paperwork. Your card will be produced free of charge.

Lost student ID cards (and stolen cards without Police Crime Report paperwork) should be requested using our online payment service. A fee of £5.00 is charged for production of a replacement card.

Replacement cards will be available for you to collect from the Student Administration Centre five working days after making the request or placing the order online.

*Your ID card may not work with the Library access systems (even though it does not appear damaged) or it might be cracked, bent or broken. Working cards with superficial or cosmetic damage do not require replacing.

Replacement cards for the London campus

If you are studying at the London campus you should visit the Student Experience Team to request a new card if your card has been damaged. If your card has been stolen you should bring a copy of your Police Crime Report to the team and your card will be produced free of charge.

Lost student ID cards (and stolen cards without Police Crime Report paperwork) should be requested using our online payment service. A fee of £5.00 is charged for production of a replacement card.

Replacement cards will be available for you to collect from the Student Experience Team five working days after making the request or placing the order online.

 

Frequently asked questions...

Q. Can I have more than one student ID card?

A.  No.  There should only ever be one card in circulation.

Q. Can my replacement card be posted to me?

A.  As a security measure, we request that you call in person to the Student Administration Centre to collect your card. Students at the London campus should call in person to the Student Experience Team.

Q. How long will it take from requesting the card until I receive it?

A.  Replacements for lost, stolen, damaged and incorrect cards (i.e. those requested in person and those requested and paid for via the online payment service) will be available to collect from five working days after making the request or placing the order online.