Before you visit
If you think you have COVID-19 symptoms or have recently tested positive then please postpone your visit.
Keeping you safe during your visit
Although there is no longer a legal requirement to wear a face covering, we would encourage you to wear face coverings (unless exempt) if its crowded in any of our buildings.
Please be considerate of other people's space, including both visitors and staff.
All children aged 16 and under must be accompanied by an adult at all times.
Dogs
Only registered service or assistance dogs are allowed in the Visitor Centre and gardens, However you are more welcome to use our dog friendly patio next to Cafe.
Drones
Leave the flying to the birds - drones and other remotely controlled aircraft are not allowed.
Plants & wildlife
We strongly encourage to walk on the grass and to explore the gardens.
Please, however, don’t walk through areas of long grass or planted areas, climb, pick, or remove any plants from the gardens. Ness is home to a wide range of wildlife from fungus, insects through to birds and mammals - please respect their home. The loss of, or damage to, plants and wildlife habitat is also upsetting for our staff and volunteers who skilfully and diligently care for our collections.
Picnics, toys and radios.
Ness is a brilliant place for picnics and we would strongly encourage you to have a picnic in the gardens. However please don't bring barbecues or furniture. Ball games, bicycles, tricycles, roller skates, skateboards, micro-scooters should also be left at the home.
Enjoy the peace and tranquillity of Ness - please don't bring radios, music players and musical instruments into the Gardens, unless you are using them with headphones.
Smoking policy
For the health & welfare of our visitors, we operate a no-smoking policy, including e-cigarettes, in all buildings, outdoor eating areas and the children’s play area. This may extend to other areas of the garden in periods of very dry weather.
Student Identification
We offer a discounted admission rate for students on presentation of a student ID card - Please note that UNIDAYS and TOTUM cards are not accepted as ID or as proof that you are a student.
Carers
A person over the age of 18 who is providing help and support to an individual visiting the Gardens, who is in receipt of DLA (Disability Living Allowance), PIP (Personal Independence Payment) or is a current holder of an Access Card or a Blue Badge. The term should not be confused with a foster carer or care assistant. We just ask to see the Access Card, Blue Badge or proof DLA or PIP receipt at the Welcome Desk on the day that you visit.
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