Student Administration

The Student Administration pages will provide you with information about exams, fees and funding, documents and ID and changes to your student record. If you are unable to find what you are looking for or require support you can contact the Student Experience Team.

University Email

Your University e-mail account is important as it is how the University will keep in touch with you about your studies, timetable and events at the London campus. Please make sure you check it regularly.

The Student Experience Team

The Student Experience Team provides the focal point for all student enquiries. They are there to ensure you have everything you need whilst studying at the University of Liverpool in London and will be able to help with any issues you experience. They can also direct you to the specialist services available throughout the University that provide off-site advice from the specialist student teams.

The Student Experience Team can also advise on University processes in relation to assessment appeals, complaints, examination matters, graduation arrangements, and documentation requests such as status letters for visa purposes, or put you in touch with central Student Administration for certificates and transcripts.

The Student Experience Team staff are friendly, experienced, and they are there to help. If you are not sure who you should talk to about any issue or problem ask at the Student Experience Team desk; they can act as a general point of referral to other services, both within and outside the University.

The Student Experience Team is part of the Student Administration and Support Division (SAS) which, in turn, is part of the Academic Secretary’s office.

You can visit or contact the Student Experience Team using the information on our Contact page.

Your student record

Find out more about your registration, student record and what to do if your circumstances change.