Making a Freedom of Information (FOI) Request

You make a request in one of the following ways:

  • By email to foi@liverpool.ac.uk
  • By post to Freedom of Information Co-ordinator, The University of Liverpool, Foundation Building, 765 Brownlow Hill, Liverpool L69 7ZX

A valid FOI request must be made by email or in writing and requires you to:  

  • give your real name; and
  • give an address to which we can reply. This can be a postal or email address.

Give us a clear and full description of the information required. If your request relates to specific document(s), provide any details you may have (e.g. author etc) and its likely location (e.g. the relevant staff member, department or faculty). If we cannot determine exactly what information you require, we will contact you to clarify your request.  

Some information may be exempt from your access. Should this be the case, we will provide what information we can. If we decide we are unable to provide the information requested, we will write to you, explaining why. 

Requesting information about yourself

Under the terms of the Data Protection Act 2018 you are permitted to submit a request to the University for any information held about you as an individual. If you wish to make an enquiry about data that relates to yourself, please refer to our Data Protection pages on how to access your information.

Timeframe

When we receive your request we shall begin a search for the information you need.  Information requests made under the Freedom of Information Act must be processed within a maximum of 20 working days, not including weekends or bank holidays. 

The 20 working days starts when the University receives your request and ends when it sends the information out. This 'time clock' stops if we have to communicate with you to clarify your request or notify you that a fee is payable. It restarts when we hear back from you and/or receive any fees payable. 

Your personal data will be held by Legal & Compliance and shared with relevant University staff to process your request. Once a request has been completed, data will be stored for three years in line with ICO guidance. This is to ensure the University has fully carries out its requirements under the legislation. 

Unhappy with our response?

You can request an internal review if you are unhappy with the University’s response to your FOI request. Let us know by emailing foi@liverpool.ac.uk