look Webmail

Published on 27 November 2015

From 8th December you may notice something different about one of the most heavily used of our IT services - Webmail - through which staff and students can access their email account in any web browser. Around 300,000 emails are handled on a typical working day at the University, and 1.8 million during a typical full week. That's a lot of email!

We decided that Webmail needed a little TLC so we've refreshed the design of the log in page and given it a nice clean, modern look. We've also improved the security of Webmail which means you'll need to log in each time you access the service (single-sign on from the Staff or Student Digital University is no longer available).

From the log in screen you'll now be able to:

  • See useful information before you log in - such as how you can get Microsoft Office for free

  • Access Webmail using your MWS username instead of your email address (no need to add - and your password of course!

  • Log in more easily from any device, including your mobile phone or tablet

‌Farewell to the old look...

Old look Webmail

...and welcome to new look Webmail!

New look Webmail

What do you think? Let us know by sending us a tweet @liverpoolcsd: you can also follow us on Twitter for important news and alerts.

If you'd like to find out more about the University's email service, visit our website:

And finally, a gentle reminder...

We've changed the look of Webmail but you don't need to worry: it's a genuine University website and you can log in just as you always have done. However, it's not always easy to tell if something online is genuine - and that extends to email. We've some useful guidance about what you can do to stay safe:

  • Make sure you're streetwise with your email - don't open unexpected attachments, check for grammar and other 'red flag' phrases, and avoid clicking on links that may take you to websites which ask for personal or secure information
  • Download and install free antivirus software on your laptop or PC to protect yourself against viruses and, if you're using a Windows device, make sure you have Windows Defender active to protect against spyware and malware
  • Choose secure passwords for the services you use and make sure privacy settings for sites such as Facebook are set correctly

You can find a whole range of information about secure computing on our website and if you are ever in doubt, contact us via the CSD Service Desk for advice.