Module Details

The information contained in this module specification was correct at the time of publication but may be subject to change, either during the session because of unforeseen circumstances, or following review of the module at the end of the session. Queries about the module should be directed to the member of staff with responsibility for the module.
Title PEOPLE, TECHNOLOGY AND MANAGEMENT
Code CKIT551
Coordinator Prof FP Coenen
Computer Science
Coenen@liverpool.ac.uk
Year CATS Level Semester CATS Value
Session 2016-17 Level 7 FHEQ Whole Session 15

Aims

  1. To enable students to assess the roles of individuals and teams within organisations so that they can become proficinet tra leaders and managers.
  2. To provide students with an understanding of the skills, experience, and managerial techniques that lead to the purposeful implementation and utilisation of information technology for the benefit of an organisation and its employees.

Learning Outcomes

A critical understanding of organisational structures and the roles of individuals and teams in an organisation, as well as the roles of their managers.
A critical understanding of the role of technology in contemporary organisations.

A critical understanding of organisational behaviour in terms of a complex process of adaptation to never-ending changes in society.

 

An understanding of what motivates individuals and relate this to the operation of contemporary organistations

An understanding of the characteristics of effective teams and methods of keeping teams active and dynamic.

 

An understanding of the challenge of communication.

 

An understanding of the role of leadership in contemporary technology organisations.

 

An understanding of concepts such as the “knowledge organisations” and the “customer-responsive culture”.

Syllabus

Week 1:  Introduction to Organisation Behaviour Studies, Basic Notions

The importance of studying Organisational Behaviour (OB) and the methods and methodologies used in its study. Overview of the main components of OB studies. 

 

Week 2:  Individual Behaviour; Values, Attitudes, Job Satisfaction, Personality and Emotions

The role of individuals in organisations. Characterisation of individual needs and values and methods for increasing job satisfaction.

 

Week 3:  Perceptions and Decision Making, Motivation

The way that people see and interpret the same thing differently and how such perspectives may affect their decision-making. Life-long learning as a method of personal development.

 

Week 4:  Foundations of Group Behaviour: Teams and Communication

The difference between formal and informal groups, and the characterisation of their effect on their members’ behaviour and decision-making. Methods of keeping teams active and dynamic. Communication within teams and the role of IT.

 

Week 5:  Leadership, Power and Politics: Conflicts and Negotiations

Basic approaches to leadership and their application. How virtual leadership differs from face-to-face leadership. Methods of selec ting effective leaders. Reasons for conflict and methods of conflict-handling and negotiation.

 

Week 6:  Foundations of Organisational Structure: Organisation System, Organisational Culture

Characterisation of organisation structure and the implications of its different designs. Common characteristics of organisational culture and their relationship with the formal structure of organisations. 

 

Week 7:  Human Resource Policies and Practices

Designing organisational structures. Knowledge and boundaryless organisations. Customer-responsive culture and the role of IT. Benefits and drawbacks of telecommuting from the employee’s point of view.

 

Week 8:  Organisational Dynamics. Change and Stress Management

Forces and influencers that act as stimulants to change with emphasis on those derived by IT. Knowledge management in the context of organisations. IT-rich environments and the importance of both change and stress management as appropriate.


Teaching and Learning Strategies

Virtual classroom hours (for online modules) -

Number of hours per week, per student expected in the virtual classroom in discussion, dedicated to group work and individual assessment is 8.75.

Non-classroom hours (for online modules) -

Number of hours per week, per student expected for reading, research and other individual work to support engagement in the classroom is 10.


Teaching Schedule

  Lectures Seminars Tutorials Lab Practicals Fieldwork Placement Other TOTAL
Study Hours           70

80

150
Timetable (if known)           Number of hours per week, per student expected in the virtual classroom in discussion, dedicated to group work and individual assessment is 8.75.
Number of hours per week, per student expected for reading, research and other individual work to support engagement in the classroom is 10.
 
 
Private Study 0
TOTAL HOURS 150

Assessment

EXAM Duration Timing
(Semester)
% of
final
mark
Resit/resubmission
opportunity
Penalty for late
submission
Notes
             
CONTINUOUS Duration Timing
(Semester)
% of
final
mark
Resit/resubmission
opportunity
Penalty for late
submission
Notes
Coursework  Weekly Discussion Qu  Whole Session  40  Yes  Standard UoL penalty applies  Assessment 1 
Coursework  Weekly Coursework As  Whole Session  30  Yes  Standard UoL penalty applies  Assessment 2 
Coursework  Individual and Group  Whole session  30  Yes  Standard UoL penalty applies  Assessment 3 Notes (applying to all assessments) 1) Due to nature of the on-line mode of instruction this work is not marked anonymously. 2) Students who fail the module have the opportunity to repeat the entire module, thus all failed assessments. 3) The "Standard UoL Penalty" for late submission that applies is the "Standard UoL Penalty" agreed with respect to online programmes offered in collaboration with Laureate Online Education. 

Recommended Texts

Reading lists are managed at readinglists.liverpool.ac.uk. Click here to access the reading lists for this module.
Explanation of Reading List: