ULMS Electronic Module Catalogue

The information contained in this module specification was correct at the time of publication but may be subject to change, either during the session because of unforeseen circumstances, or following review of the module at the end of the session. Queries about the module should be directed to the member of staff with responsibility for the module.
Title CONFLICT MANAGEMENT
Code ULMS785
Coordinator Dr SJ Nadin
Strategy, IB and Entrepreneurship
S.J.Nadin@liverpool.ac.uk
Year CATS Level Semester CATS Value
Session 2021-22 Level 7 FHEQ Second Semester 15

Pre-requisites before taking this module (other modules and/or general educational/academic requirements):

 

Modules for which this module is a pre-requisite:

 

Programme(s) (including Year of Study) to which this module is available on a required basis:

 

Programme(s) (including Year of Study) to which this module is available on an optional basis:

 

Teaching Schedule

  Lectures Seminars Tutorials Lab Practicals Fieldwork Placement Other TOTAL
Study Hours 6

12

      6

6

30
Timetable (if known) 60 mins X 1 totaling 6
 
120 mins X 1 totaling 12
 
      60 mins X 1 totaling 6
60 mins X 1 totaling 6
 
 
Private Study 120
TOTAL HOURS 150

Assessment

EXAM Duration Timing
(Semester)
% of
final
mark
Resit/resubmission
opportunity
Penalty for late
submission
Notes
             
CONTINUOUS Duration Timing
(Semester)
% of
final
mark
Resit/resubmission
opportunity
Penalty for late
submission
Notes
Written Assignment There is a resit opportunity. Standard UoL penalty applies for late submission. This is an anonymous assessment. Assessment Schedule (When) :2  -3000 words    100       

Aims

To provide students with knowledge of the principles and current issues relevant to conflict resolution in contemporary organisations in order to support students' development of subject specific and key transferable skills necessary for employment in positions related to the management of human resources;

To provide an opportunity for students to acquire a range of analytical techniques required for the effective tactical and strategic negotiation for successful employee relations development.


Learning Outcomes

(LO1) Enable students to acquire knowledge and understanding of theoretical and practical aspects of conflict management in relation to interpersonal skill development;

(LO2) Enable students to acquire knowledge and understanding of theoretical and practical aspects of conflict management in relation to practical negotiation and mediation training;

(LO3) Enable students to acquire knowledge and understanding of theoretical and practical aspects of conflict management in relation to understanding organisational politics;

(LO4) Enable students to acquire knowledge and understanding of theoretical and practical aspects of conflict management in relation to industrial relations in a global environment;

(LO5) Enable students to acquire knowledge and understanding of theoretical and practical aspects of conflict management in relation to changing relationship between employer and employee;

(LO6) Enable students to understand the importance of reflective practice in developing their understanding and application of different approaches to conflict management.

(S1) Problem solving skills. Students will develop problem solving skills through development of knowledge of resolving conflict.

(S2) Teamwork. Working effectively in groups is required for the seminar activities.

(S3) Organisational skills. Required for effective contribution in seminars and for completion of reflective learning log.

(S4) Communication skills. Seminars require effective communication of ideas through presentation/discussion

(S5) IT skills. Students will develop their IT skills in preparing for the written assessment.

(S6) International awareness. Students will be able to demonstrate knowledge of cross cultural conflict resolution.

(S7) Lifelong learning skills. Must demonstrate awareness of own approach to conflict management.

(S8) Ethical awareness. Knowledge of ethics related to conflict management will be required.

(S9) Leadership. Knowledge of the role of managers and leaders in conflict management will be developed.


Teaching and Learning Strategies

Hybrid delivery, with social distancing on campus.

1 hour online asynchronous learning per week x 6 weeks
1 hour face-to-face synchronous lecture per week x 6 weeks
2 hour face-to-face seminar every week x 6 weeks
1 hour face-to-face peer-to-peer learning every week (unscheduled) x 6 weeks
Self-directed learning x 120 hours


Syllabus

 

The syllabus will cover:

Psychological explanations of Individual approaches to conflict management;

Using the framework of the psychological contract to understand conflict and manage the employment relationship;

Managing conflict within and between groups;

Organisational level conflict - employee relations and the implications for the balance of power;

Employee relations: the role of collective bargaining, negotiation and mediation skills;

Cross-cultural conflict and its management.


Recommended Texts

Reading lists are managed at readinglists.liverpool.ac.uk. Click here to access the reading lists for this module.