Problems viewing the live stream

The following page provides help if you are unable to view the graduation live stream.

If you are seeing the error Error loading player: No playable sources found when viewing the graduation live stream this is due to Flash player not being enabled in your browser.

Screen shot of an error message

How to enable Flash

Please check that you have Flash player installed.

Enable Flash on Chrome

Click on the padlock on the address bar next to https://www.liverpool.ac.uk/graduation/the_ceremony/live-webcast/ and click on Site settings in the dropdown menu.

Click on the padlock in Chrome

Next to the Flash plugin select Allow from the dropdown.

Select Allow next to Flash

Close the tab and you will be asked to reload the browser. Click on the blue Reload button.

Reload the page to enable the plugin

The video will now start to play.

Enable Flash on Firefox

Click on Run Adobe Flash that appears in the player window

Click on Run Adobe Flash

A popup will appear in the upper-left of the browser near to the address bar. Click the blue Allow button.

Click allow

The video will start to play.