‌Welcome to the University of Liverpool Campus Support Service

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The Campus Support Service operates to ensure a safe and secure crime-free environment within the University community, through the provision of a proactive and vigilant Campus Support team.

Responsibilities include monitoring CCTV, monitoring alarm system, welfare support, campus patrols and chaperone services. We provide security advice and are the first response to any incident throughout the University.

The Team

The Head of Campus Support, Andrew Molloy, manages the Campus Support Services supported by Campus Support Managers, Campus Support Team Leaders and Campus Support Officers. Andrew oversees the Campus Support team who provide 24/7 support over 365 days per year with four sections working on a 12 hour rotating shift pattern. Each team consist of a Campus Support Manager, a Campus Support Team Leader and a team of Campus Support Officers.

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The Campus Support staff who support the sections, deliver its service to the University community, aiming to enhance everyone’s experience of the University of Liverpool. They patrol all areas of the main campus, including all Halls of Residences, Leahurst veterinary school and Ness Gardens. The Campus Support team are supplemented in some areas by a contracted security company who provide static guarding, security patrols and mobile patrols.‌‌‌‌

University dedicated Police Officer

The University has a dedicated Police Officer who patrols on the main campus. He is available to offer advice and support regarding any potential crime related issues on University premises or for general advice on personal safety and the security of equipment.

The Police Officer can be contacted via email on 8653@merseyside.pnn.police.uk or through the Campus Support control room – 0151 794 3252.

Frequently Asked Questions

• I am the victim of a crime on campus / halls of residence, what should I do?

  

  If someone's life is in danger or a serious crime is taking place call 999 IMMEDIATELY.

  Contact the Campus Support team on 0151 794 2222 we will attend and assist with the emergency services.

  Depending on the serious nature of the crime taking place how we deal with the situation will vary, however we have a team of skilled and dedicated officers who will help in any way that they can to assist and protect people and property.

• I have witnessed a crime on campus / halls of residence, what should I do?

  

  If someone's life is in danger or a serious crime is taking place call 999 IMMEDIATELY.

  Contact the Campus Support team on 0151 794 2222 we will attend and assist with the emergency services.

  Depending on the serious nature of the crime taking place how we deal with the situation will vary, however we have a team of skilled and dedicated officers who will help in any way that they can to assist and protect people and property.

• There is an incident / was an incident on University premises but I’m not sure if I need to contact you about it

  

  There is no job too big or small for us to attend, nor is there a right or wrong reason to contact us.

  We are a service for University students, staff and visitors to use. Something that may seem innocent or innocuous may change if no early action is taken. We are always happy to help in anyway so please get in touch with us.

• There are youths / skateboarders / cyclists etc. causing a disturbance outside my building, what should I do?

  

  Contact the Campus Support control room on 0151 794 3252. We will then send a patrol to the area. 

  Please do not confront the group alone, we will give a time frame of our attendance and will be there as soon as we are able to.

• Does the University operate CCTV cameras?

  

  We have a large campus area and to aid in the detection of crime we have an extensive range of CCTV cameras located around the University. These cameras are used to help in the protection of people and property whilst on University grounds. The CCTV images are fed back to the Campus Support control room and are monitored by our team.