Our current operating model

The safety of our staff, students and community is paramount for our university. The four tier model developed by the Department for Education to manage COVID-19 safe environments has been adopted by the university, and detailed below, is designed to help frame our organisational response to what is a changing and dynamic set of challenges.

In addition to this model we are also responding to advice and guidance from the UK Government. This page will provide you with the latest information relating to the University and the City of Liverpool.

We are now operating at tier 3

As of 9 October 2020 the University of Liverpool is operating at tier 3 and the City of Liverpool is under local restrictions

What this means for your University experience


Majority of teaching delivered online.


  • Clinical programmes which requires face to face teaching and/or use of specialist spaces
  • Teaching in specialist spaces and fieldwork where it is required for professional accreditation or to meet essential programme learning outcomes


Postgraduate Research Students working on clinical or health-related projects (including underpinning biological research), or other Covid-related research, which requires access to specialist space to remain on campus.

All other Postgraduate Research to take place remotely.

Library services

  • Bookable study spaces available in library buildings
  • Reduced opening hours
  • Virtual or telephone enquiry services
  • Book information supply by click and collect (including email of digitised content)
  • Electronic resources running normally
  • Grove wing of the Sydney Jones Library closed to students

Student Services

Mental Health Advisory Service offering limited face to face service with support from the Counselling Service if required.

All other Student Services available remotely, offering students comprehensive support. The team will be providing support through video (Microsoft Teams or Zoom), phone and email between 9am and 5pm Monday – Friday.

This includes:

  • Student Welfare Advice and Guidance
  • Counselling Service
  • Advice and Guidance
  • Disability Advice and Guidance
  • International Advice and Guidance
  • Money Advice and Guidance

On-campus services

Maintenance, campus support, chaperone services, mail services till operational.

Mitigating measures

Small number of staff and students on campus.

A guide to the four tiers

  • Tier 1: University to provide a hybrid model (face-to-face and online) of learning following the provisions of this guidance, and public health guidance, including, for example, the appropriate use of face coverings
  • Tier 2: University to move to an increased level of online learning where possible and prioritise the continuation of face-to-face provision based on their own risk assessment. We expect that, in the majority of cases, this will be for those courses where it is most beneficial (for example, clinical or practical learning and research)
  • Tier 3: University to increase level of online learning to retain face-to-face provision for priority courses (for example, clinical and medical courses), and in as limited number of situations as possible. Students should follow government guidance published as part of any additional restrictions applied locally, including where this says that students should remain in their current accommodation and not return their family home or other residential accommodation to reduce the risk of transmitting the virus through travel.
  • Tier 4: The majority of teaching will be online, with buildings open for essential workers only. This includes the continuation of essential research

Our Tiers explanation describes the effect on our activities.

Back to: Coronavirus (COVID-19) safety